Back to Reports
Home / Bug Reports / Plugin → Woocommerce

Checkout Names Overwritten by Payment Method Data

open Sep 30, 2025 Plugin → Woocommerce

Summary:

A bug exists where the first and last names a customer enters during the WooCommerce checkout process are being replaced by the billing first and last names associated with their payment method. This occurs when using payment methods like Link, Apple Pay, or Google Pay.

The reporter believes this behavior changed in a recent WooCommerce release. The issue impacts the accuracy of order data, as the intended customer names are not preserved. The core problem is that the payment method's billing information is incorrectly taking precedence over the names explicitly entered on the checkout form.

How to Replicate:

  1. Proceed to the site's checkout page.
  2. Enter a first and last name in the checkout form.
  3. Complete the purchase using Link, Apple Pay, or Google Pay.
  4. Observe that the order details show the names from the payment method instead of the names entered at checkout.