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Why Your reCAPTCHA v2 Isn't Showing in Contact Form 7 Popups (And How to Fix It)

35 threads Sep 7, 2025 Core → Fixing wordpress

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If you've integrated a Contact Form 7 popup into your WordPress site, you might have encountered a frustrating issue: the reCAPTCHA v2 box simply refuses to load. This is a common problem that can leave your forms vulnerable to spam and prevent users from submitting requests.

Why This Happens

The core of this issue typically lies in how and when the popup is loaded on the page. reCAPTCHA v2 relies on specific scripts initializing when the page loads. If your popup is dynamically generated (for example, loaded via AJAX or only rendered when a user clicks a button), the reCAPTCHA script may not be triggered to render inside that new, dynamic element. The scripts required for reCAPTCHA to function may not have been re-executed when the popup appeared.

How to Troubleshoot and Fix the reCAPTCHA v2 Loading Issue

Here are the most effective steps to resolve this problem, starting with the simplest solutions.

1. Seek Support from the Plugin's Developers

This is often the most direct path to a solution. The 'Fixing WordPress' team suggests contacting the support channels for the specific plugins you are using. Since your setup involves multiple plugins (Contact Form 7, a reCAPTCHA add-on, and a popup/quote plugin), the developers of those plugins are best equipped to help.

  • For issues with the reCAPTCHA integration, post your question on the official support forum for that specific plugin, for example: WPCF7 reCAPTCHA Support.
  • For issues related to the popup or quote functionality, check the support resources for the 'Request a Quote for WooCommerce and Elementor' plugin or any other popup builder you are using.

When asking for help, be sure to specify exactly which plugins you are using and provide a link to the page where the issue occurs.

2. Check for JavaScript Conflicts

A conflict between the scripts of your various plugins or theme can prevent reCAPTCHA from loading. To test for this:

  1. Temporarily switch to a default WordPress theme like Twenty Twenty-Four.
  2. Deactivate all plugins except for Contact Form 7 and your reCAPTCHA and popup plugins.
  3. Check if the reCAPTCHA now loads in the popup.
  4. If it works, reactivate your plugins and theme one-by-one, testing after each activation, to identify the source of the conflict.

3. Manual reCAPTCHA Re-rendering (Advanced)

If the popup plugin loads its content dynamically, you may need to manually trigger the reCAPTCHA to render after the popup is fully open. This usually requires adding a small piece of JavaScript code. The exact method depends on your popup plugin, but often involves using its JavaScript callback function (like an 'onOpen' event) to execute this code:

if (typeof grecaptcha !== 'undefined') {
    grecaptcha.reset();
}

Note: This is an advanced solution. It's highly recommended to reach out to your popup plugin's support for guidance on implementing this correctly for their specific product.

Conclusion

A missing reCAPTCHA in a popup is almost always a JavaScript loading issue. The most efficient first step is to contact the support teams for the plugins involved, as they will have the most specific knowledge about how their code interacts with others. For many users, this dedicated support channel provides the fastest and most reliable fix.

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