Why Your Bounce Rate and Session Data Suddenly Changed with MonsterInsights
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If you've noticed a sudden, drastic change in your Google Analytics metrics—like your bounce rate plummeting to 1% or your page views dropping significantly—you're not alone. These discrepancies are a common source of confusion for users of the MonsterInsights plugin. This guide will explain the most frequent causes and how to troubleshoot them.
Why Do These Data Discrepancies Happen?
Google Analytics data is highly reliable, but the way it's implemented on a WordPress site can lead to unexpected results. The MonsterInsights plugin itself does not alter the raw data; it simply displays what is collected by Google Analytics. Therefore, a sudden change in metrics almost always points to an implementation issue on your site.
Common Causes and Their Solutions
1. Duplicate Tracking Codes
This is the most common culprit. If your Google Analytics tracking code is inserted in multiple places, it can cause severe data inflation or distortion.
- Why it happens: Your theme, another plugin (like an SEO plugin), or Google Tag Manager might also be outputting the tracking code. This results in the same pageview being counted multiple times, which can artificially lower your bounce rate.
- How to fix it:
- Check your theme's settings for any option to insert analytics codes and remove it.
- Review the settings of other plugins, especially SEO plugins like All in One SEO Pack, and ensure any GA tracking fields are blank.
- Inspect your Google Tag Manager container to ensure you are not also deploying a Google Analytics tag through it if MonsterInsights is already handling tracking.
2. Bot and Referral Spam
A sudden, large spike in bounce rate is often caused by non-human traffic polluting your reports.
- Why it happens: Bots can visit your site and trigger a pageview but then "bounce," which skews your engagement metrics.
- How to fix it: Use Google Analytics' built-in tools to identify and filter out this spam traffic. You can create a view that excludes known bots and spammers.
3. Comparing Different Metrics or Properties
It's easy to accidentally compare apples to oranges when looking at data.
- Why it happens: The MonsterInsights dashboard may show a different default metric (e.g., Pageviews) than what you are looking at in your Google Analytics account (e.g., Sessions). Furthermore, if you recently created a new Google Analytics 4 (GA4) property, it will start collecting data from scratch and will not show historical data from an old Universal Analytics property.
- How to fix it: Always ensure you are comparing the same metric across the same Google Analytics property and time period. Confirm which property ID is connected in your MonsterInsights settings.
4. Changes in Tracking Method
The plugin's tracking configuration can impact what data is collected.
- Why it happens: Switching between JavaScript (JS) and PHP event tracking can affect how certain interactions, like file downloads, are recorded. The MonsterInsights team has stated that JS tracking is the more reliable method.
- How to fix it: In your MonsterInsights settings, ensure you are using the recommended JS tracking method for accurate data collection on all types of outbound links and downloads.
Key Takeaway
Sudden changes in analytics data are rarely a bug within the MonsterInsights plugin itself. The first step in troubleshooting should always be to audit your site for duplicate tracking codes, as this resolves a majority of reported issues. For persistent problems, reviewing your Google Analytics property settings for filters and ensuring you are looking at the correct data set is the next logical step.
Related Support Threads Support
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Strange statshttps://wordpress.org/support/topic/strange-stats/
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Important loss of traffichttps://wordpress.org/support/topic/important-loss-of-traffic/
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Abnormal difference in visit countshttps://wordpress.org/support/topic/abnormal-difference-in-visit-counts/
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Significant difference in datahttps://wordpress.org/support/topic/significant-difference-in-data/
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Increase in bounce reatehttps://wordpress.org/support/topic/increase-in-bounce-reate/
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Sessions equivalent in Google Analyticshttps://wordpress.org/support/topic/sessions-equivalent-in-google-analytics/
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wordpress individual page views total different from monsterinsights totalshttps://wordpress.org/support/topic/wordpress-individual-page-vies-total-different-from-monsterinsights-totals/
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i don't see postviews in analyticshttps://wordpress.org/support/topic/i-dont-see-postviews-in-analytics/
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Monsterinsights not working properlyhttps://wordpress.org/support/topic/monsterinsights-not-working-properly/
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Google Analytics Checkout Abandonment showing as 100%https://wordpress.org/support/topic/google-analytics-checkout-abandonment-showing-as-100-2/
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How can we see ALL pageviews for the month?https://wordpress.org/support/topic/how-can-we-see-all-pageviews-for-the-month/
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Average session duration: Monster Insights says 2 secshttps://wordpress.org/support/topic/average-session-duration-monster-insights-says-2-secs/
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Lost PDF Downloads for Marchhttps://wordpress.org/support/topic/lost-pdf-downloads-for-march/
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Huge increase in bounce ratehttps://wordpress.org/support/topic/huge-increase-in-bounce-rate/
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Sudden, Drastic reduction in Bounce Rate after Activating GAhttps://wordpress.org/support/topic/sudden-drastic-reduction-in-bounce-rate-after-activating-ga/
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Lots of Sessions & Users but No Page Views?https://wordpress.org/support/topic/lots-of-sessions-users-but-no-page-views/
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Bounce rate suddenly dropped then went back up again after a month?https://wordpress.org/support/topic/bounce-rate-suddenly-dropped-then-went-back-up-again-after-a-month/
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GA views count are different than WordPress’ and theme’shttps://wordpress.org/support/topic/ga-views-count-are-different-than-wordpress-and-themes/
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Not collecting data for session durationhttps://wordpress.org/support/topic/not-collecting-data-for-session-duration/
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All of a sudden no pageviews – what happened?https://wordpress.org/support/topic/all-of-a-sudden-no-pageviews-what-happened/
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Bounce rate unusually lowhttps://wordpress.org/support/topic/bounce-rate-unusually-low-2/
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Suddenly no datahttps://wordpress.org/support/topic/suddenly-no-data/
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GA Showing 3 Pageviews per Hithttps://wordpress.org/support/topic/ga-showing-3-pageviews-per-hit/
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Drop in page views per userhttps://wordpress.org/support/topic/drop-in-page-views-per-user/
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Bounce rate downhttps://wordpress.org/support/topic/bounce-rate-down/
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Average session duration: Monster Insights says 29 secs / Hotjar says 3m 06sec ?https://wordpress.org/support/topic/average-session-duration-monster-insights-says-29-secs-hotjar-says-3m-06sec/