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Troubleshooting: Why Your Add to Cart Button Disappears with Redux Framework

18 threads Sep 7, 2025 Plugin → Redux framework

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If you've found your WooCommerce 'Add to Cart' button or cart icon has mysteriously vanished, you're not alone. A common pattern emerges where the Redux Framework plugin is active. This article explains why this happens and provides the most effective steps to resolve it.

Why This Happens: It's Usually a Theme Setting

Redux Framework is a developer tool that powers the options panel for many WordPress themes. It does not directly control the visibility of e-commerce elements. The disappearance of the 'Add to Cart' button is almost always due to a specific theme setting that is being activated through Redux, not by Redux itself.

When you deactivate the Redux Framework plugin, the theme's settings are no longer loaded, which often causes the site to revert to a default state where the 'Add to Cart' button reappears. This is why the plugin appears to be the cause of the conflict.

Most Common Cause: Catalog Mode

Based on numerous user reports, the most frequent culprit is an option often called 'Catalog Mode' or 'Hide Add to Cart'. This feature, built into many themes (notably the Electro theme), is designed to transform a shop into a display-only catalog. When enabled, it removes purchasing functionality.

This setting is typically found within the theme's options panel, which is powered by Redux. A theme update or a migration might sometimes reset or change this option unexpectedly.

Step-by-Step Troubleshooting Guide

  1. Check Your Theme's Catalog Mode Setting
    • Go to your WordPress admin dashboard.
    • Navigate to your theme's options panel (often labeled as 'Theme Options' or 'Theme Settings').
    • Look for a section related to 'WooCommerce', 'Shop', or 'Catalog'.
    • Find any option labeled 'Enable Catalog Mode', 'Hide Add to Cart', or similar.
    • Ensure this option is disabled or set to 'No'.
    • Save changes and clear any site or browser cache to check if the button returns.
  2. Perform a Conflict Test
    • If the above doesn't work, temporarily switch to a default WordPress theme like Twenty Twenty-One.
    • If the 'Add to Cart' button returns, it confirms the issue is with your primary theme's configuration or code.
  3. Contact Your Theme Author
    • Since Redux Framework is embedded and configured by your theme's developers, they are the best resource to resolve this issue. They have full control over how their theme's options interact with Redux.
    • Politely inform them that the 'Add to Cart' button disappears when their theme is active with Redux enabled. Reference this article and mention you've already checked for a 'Catalog Mode' setting.

Important Note on Support

The Redux Framework team develops the core software but does not build or support individual themes that use it. Therefore, they typically direct users to contact their theme author for support, as the theme author is responsible for ensuring their implementation of Redux works correctly.

By following these steps, most users find that the issue is a simple misconfiguration in their theme's options. Checking the 'Catalog Mode' setting is almost always the fastest path to a solution.

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