Back to Community
Home / Community / Plugin → Unlimited elements for elementor

Troubleshooting 'Unlimited Elements For Elementor' API Connection Issues

36 threads Sep 16, 2025 Plugin → Unlimited elements for elementor

Content

Why Am I Seeing "No Widgets Fetched From The API"?

One of the most common issues users encounter with the 'Unlimited Elements For Elementor' plugin is the error message: "No widgets fetched from the API. Please check API connectivity from general settings – troubleshooting." This error appears when the plugin cannot establish a connection to its remote server to fetch the library of available widgets and templates.

What Causes This Connection Error?

This problem is typically not a bug in the plugin's code but is instead caused by external factors that block the communication between your website and the plugin's API server. Based on community reports and common web hosting configurations, the primary causes are:

  • Firewall Restrictions: A server-level firewall or security module (like ModSecurity) may be blocking the outbound request.
  • Security Plugins: WordPress security plugins (e.g., Wordfence) can sometimes be configured to restrict external connections.
  • Hosting Configuration: Some hosting providers have strict policies that limit outbound API calls for security reasons.
  • Temporary Server Outages: Occasionally, the issue may be on the API server's end and resolve itself after a short time.

How to Troubleshoot and Fix the API Connection

If you encounter this error, follow these steps to diagnose and resolve the issue.

Step 1: Perform a Quick Re-check

First, simply refresh the page or try again after a few minutes. The 'Unlimited Elements For Elementor' team has been known to quickly resolve temporary API outages on their end.

Step 2: Check Your Security Plugins and Firewall

Temporarily deactivate any security or firewall plugins you have running (e.g., Wordfence, Sucuri, iThemes Security). Clear your cache and then check if the widgets are fetched. If this works, you will need to whitelist the plugin's API domain in your security plugin's settings.

Step 3: Contact Your Web Host

Reach out to your hosting provider's support team. Ask them to check if there are any server-level firewalls, IP blocking, or security rules that might be preventing your WordPress site from connecting to external APIs. Provide them with the error message so they know what to look for.

Step 4: General Plugin Troubleshooting

If the above steps don't work, general WordPress troubleshooting can help:

  • Re-save Permalinks: Go to Settings > Permalinks and simply click "Save Changes" without making any modifications. This can refresh your site's rewrite rules.
  • Plugin Conflict Test: Deactivate all other plugins except for Elementor and Unlimited Elements. If the connection works, reactivate your plugins one by one to identify the conflicting one.

When to Seek Further Help

If you have gone through all these steps and the problem persists, the issue may require more specific debugging. In such cases, you can describe your specific hosting environment and the steps you've already taken when seeking help from the wider community or the plugin's official support channel.

Related Support Threads Support