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Troubleshooting Ultimate Addons for Elementor: Why Your Footer Isn't Loading or Displaying Correctly

57 threads Sep 16, 2025 Plugin → Ultimate addons for elementor

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Many users of the Ultimate Addons for Elementor plugin encounter issues where their custom footer fails to load, appears incorrectly, or disappears entirely. This can be a frustrating experience, especially after an update or during a site launch. Based on common reports from the community, this guide outlines the most frequent causes and their solutions.

Common Symptoms

  • Footer area is completely blank or shows a white/black space.
  • Footer appears on some pages but not others (e.g., visible on pages but not posts or the shop page).
  • Footer displays with incorrect styling, wrong width, or unusual positioning (e.g., appearing vertically on the side).
  • Error messages like HTTP 500 when trying to edit a footer template.
  • The footer was working but suddenly stopped after a plugin update or template change.

Why This Happens

Footer issues are rarely caused by a single factor. The problem often stems from a conflict between the plugin and another part of your WordPress setup. Common culprits include caching, theme conflicts, incorrect template settings, display rule misconfigurations, or CSS problems.

Top Troubleshooting Steps

1. Clear All Caches

This is the most common fix. Caching can prevent new changes from being visible or serve old, broken files.

  • Clear your browser cache and try viewing the site in an incognito/private window.
  • Clear all server-level, plugin-level (e.g., WP Rocket, W3 Total Cache), and CDN caches. Ensure your CDN is in development mode during troubleshooting.

2. Check the Template's Page Attributes

An incorrect page template can cause layout issues. For your footer template, ensure the Post Attributes > Template is set to Elementor Full Width or a similar canvas-style template, not the theme's default template. This is a known workaround for many layout bugs.

3. Test for a Theme Conflict

Your theme might be overriding the plugin's output or causing a compatibility issue.

  • Temporarily switch your theme to a default WordPress theme like Twenty Twenty-Four.
  • Check if the footer appears correctly. If it does, the issue is likely with your main theme. You may need to adjust its settings or contact the theme's support for guidance.

4. Verify Display Rules

If the footer shows on some pages but not others, the display rules are the first place to look. A common mistake reported by users is rules accidentally changing to target only logged-in administrators.

  • Edit your footer template and carefully review the Display On and User Roles conditions.
  • Ensure the rules are set to display on the intended pages and for All Users, not just admins.

5. Investigate Custom CSS

Custom CSS from your theme or the WordPress Customizer could be hiding the footer on specific pages (like WooCommerce pages) or breaking its layout. Use your browser's inspect tool to check for CSS that might be setting display: none; or causing positioning issues.

6. Check for Plugin Conflicts

Another plugin could be causing a fatal error or conflict.

  • Deactivate all plugins except for Elementor and Ultimate Addons for Elementor.
  • If the footer works, reactivate your plugins one by one to identify the culprit. As seen in one case, an MBE (Mail Boxes ETC) plugin was causing a 500 error when editing footers.

7. Flush Permalinks and Re-activate

Sometimes, WordPress's rewrite rules need to be refreshed.

  • Go to Settings > Permalinks and simply click Save Changes without making any modifications.
  • Deactivate and then reactivate the Ultimate Addons for Elementor plugin.

When All Else Fails

If the above steps don't resolve the issue, consider rolling back the plugin to a previous version where the footer was working correctly. This can help determine if a recent update introduced a bug. Always remember to create a full backup of your site before making significant changes.

By methodically working through these steps, you can usually identify and fix the reason your footer isn't behaving as expected.

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