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Troubleshooting Royal Elementor Addons: When Templates and Widgets Don't Load or Display Correctly

38 threads Sep 10, 2025 Plugin → Royal elementor addons and templates

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Many users of the Royal Elementor Addons and Templates plugin encounter a common yet frustrating issue: templates or specific widgets fail to load in the Elementor editor or do not display correctly on the live site. This problem can manifest in several ways, from blank spaces in the editor to templates that appear broken on the front end. Based on community reports and common solutions, this guide will help you diagnose and resolve these issues.

Why This Happens

These loading and display problems are rarely due to a single cause. The most common culprits are conflicts with other plugins or your theme, incorrect server configuration (like low PHP memory limits), or a corrupted plugin installation. The 'Royal Elementor Addons and Templates' team often identifies these issues through system analysis.

Common Solutions to Try First

1. Basic Troubleshooting

Before diving into complex solutions, always start with these basic steps:

  • Update Everything: Ensure your WordPress core, Elementor, and Royal Elementor Addons plugins are all updated to their latest versions. An outdated plugin is a common source of conflict.
  • Clear Caches: Clear any caching on your site, including server-level cache, plugin cache, and your browser cache.
  • Reinstall the Plugin: As seen in one thread, a fresh install can sometimes resolve corruption. Deactivate and delete the Royal Elementor Addons plugin, then install the latest version anew.

2. Conflict Testing

Plugin or theme conflicts are a leading cause of issues. To test for a conflict:

  1. Temporarily deactivate all your plugins except for Elementor and Royal Elementor Addons.
  2. Switch your theme to a default WordPress theme like Twenty Twenty-Four.
  3. Check if the problem persists. If it is resolved, reactivate your plugins and theme one by one to identify the culprit.

3. Check Server Configuration

Elementor and add-on plugins require adequate server resources. If your PHP settings are too low, templates may fail to load. Contact your web hosting provider and ask them to verify or increase the following values in your php.ini file:

  • PHP Memory Limit: 256M or higher is recommended.
  • Max Execution Time: 300 seconds is a good starting point.
  • PHP Max Input Vars: 2000 or higher.

When to Provide System Information

If the steps above do not resolve your issue, the problem may be more complex and specific to your site's environment. In numerous support threads, the 'Royal Elementor Addons and Templates' support team requests system information to replicate and debug the issue. If you need to seek further help, be prepared to provide the following:

  1. Navigate to Tools > Site Health > Info.
  2. Click the "Copy site info to clipboard" button.
  3. This information gives a detailed overview of your WordPress configuration, active plugins, and server settings, which is invaluable for troubleshooting.

Specific Known Issues

  • Flexbox Container Templates: One confirmed bug is that templates created using Elementor's Flexbox Containers may not appear in the Royal Addons widget selection. The development team has acknowledged this issue, and a fix is expected in an upcoming update.
  • Theme Builder Templates: Remember that if you create a custom Single Post or Page template in the Theme Builder, it will often replace your theme's default header and footer. You must also create custom Header and Footer templates within the Theme Builder for them to appear on those pages.

By methodically working through these troubleshooting steps, you can resolve most common issues with templates and widgets not loading in Royal Elementor Addons.

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