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Troubleshooting Premium Addons Carousel Responsive Issues on Mobile and Tablet

22 threads Sep 9, 2025 Plugin → Premium addons for elementor

Content

Responsive design is crucial for modern websites, but sometimes the Premium Addons for Elementor carousel widgets can behave unexpectedly on mobile and tablet devices. Based on community reports, here are the most common responsive issues and their potential solutions.

Common Responsive Carousel Issues

Users frequently report these specific problems:

  • Carousel displays desktop slide count instead of mobile/tablet settings
  • Navigation arrows or buttons not working on touch devices
  • Images appearing at incorrect sizes or aspect ratios
  • Content background colors expanding to fill entire images
  • Hover effects getting "stuck" on mobile devices
  • Responsive styling from templates not applying within carousels
  • Double-tap requirement on iOS devices to activate links

Why These Issues Occur

These responsive problems typically stem from several root causes:

  • Theme or Plugin Conflicts: Other plugins or your theme may override carousel responsive settings
  • Elementor Breakpoint Configuration: Custom breakpoint settings may conflict with carousel responsive controls
  • CSS Caching: Older CSS files may not reflect recent changes to responsive settings
  • Mobile Browser Behavior: iOS and Android handle hover events and touch interactions differently
  • Template Structure Limitations: Templates within carousels may not inherit responsive settings properly

Step-by-Step Troubleshooting Guide

1. Basic Conflict Testing

Before making complex changes, perform basic conflict testing:

  • Deactivate all plugins except Elementor and Premium Addons
  • Switch to a default WordPress theme (Twenty Twenty-Four, Astra, Hello)
  • Check if the issue persists - this helps identify conflicts

2. Regenerate CSS & Data

Often, responsive issues are fixed by refreshing Elementor's cached files:

  • Navigate to Elementor → Tools
  • Click "Regenerate CSS & Data"
  • Clear any server-side or plugin caching systems
  • Clear your browser cache before retesting

3. Verify Responsive Settings

Double-check your carousel's responsive configuration:

  • Ensure mobile and tablet slide counts are properly set
  • Verify column settings for each device type
  • Check that spacing values work for all screen sizes
  • Confirm center mode settings are appropriate for mobile

4. Check Template Responsive Settings

For carousels containing templates:

  • Edit each template individually
  • Verify responsive settings within the templates themselves
  • Check that sections/columns aren't hidden on mobile/tablet
  • Ensure padding/margin values have mobile-specific settings

5. Mobile-Specific Workarounds

For persistent mobile issues:

  • Consider creating separate mobile-only sections
  • Use CSS media queries to override problematic styles
  • For hover effect issues, consider disabling them on mobile
  • For iOS double-tap issues, this may require custom JavaScript

When to Seek Additional Help

If these steps don't resolve your issue, you may be experiencing a less common problem. The Premium Addons for Elementor team has acknowledged several responsive issues in these threads and implemented fixes in subsequent updates. Ensure you're using the latest version of the plugin, as many responsive issues have been addressed in recent releases.

Remember that some mobile behavior, particularly around hover effects and touch interactions, may be inherent to how mobile browsers handle these events rather than plugin-specific bugs.

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