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Troubleshooting Newsup Theme: Common Widget Issues and How to Fix Them

31 threads Sep 9, 2025 Theme → Newsup

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Many users of the Newsup WordPress theme encounter challenges when setting up and customizing widgets. Based on community support threads, here are the most common widget-related problems and their solutions.

1. Front Page Widgets Not Showing or Working

The Problem: Users drag widgets into the 'Front Page Content Section' or 'Front Page Sidebar' areas, but nothing appears on their homepage.

The Cause: This almost always happens because a static homepage has not been properly configured. The theme's special front-page widget areas are designed to work only when a page is assigned the 'Homepage' template and set as the site's static front page.

The Solution:

  1. Create a new page or edit an existing one.
  2. In the 'Page Attributes' meta box, select 'Homepage' from the 'Template' dropdown. Save the page.
  3. Navigate to Settings > Reading.
  4. Set 'Your homepage displays' to 'A static page'.
  5. Select the page you just assigned the Homepage template to as the 'Homepage'.
  6. Return to Appearance > Widgets and add your widgets to the 'Front Page' sections. They should now appear.

2. Widgets Appearing on Multiple Pages Instead of Just the Homepage

The Problem: Widgets placed in the front page sections are displayed across the entire site, not just the homepage.

The Cause: This is typically a misunderstanding of the widget areas. The 'Front Page' widget areas are specifically for the homepage. The 'Sidebar' widget area is global and will appear on all pages that have a sidebar enabled.

The Solution: To have widgets only on the homepage, you must use the widget areas with 'Front Page' in their name (e.g., 'Front Page Content Section', 'Front Page Sidebar'). Avoid using the general 'Sidebar' area if you do not want widgets to appear site-wide.

3. Customizing Widget Appearance with CSS

The Problem: Users want to change the font size, image size, or other visual aspects of widgets that are not controlled by built-in theme options.

The Solution: You can add custom CSS to override the default styles. Common fixes include:

  • Reduce image size in a widget: 
    .mg-posts-modul-6 .mg-thum-list {
    width: 30% !important;
}
  • Change content font size: 
    .mg-posts-sec-post-content p {
    font-size: 13px !important;
}
  • Change widget title font size: 
    .mg-posts-modul-6 .mg-sec-top-post .title {
    font-size: 18px !important;
}

To implement this, go to Appearance > Customize > Additional CSS, paste your code, and publish the changes. Adjust the values (e.g., 30%, 13px) to your liking.

4. 'Copy Error' or JavaScript Errors in the Widget Customizer

The Problem: When trying to add widgets in the customizer, a 'Copy Error' or other JavaScript error appears, preventing changes.

The Cause: This is often a conflict with another plugin or a minor corruption in the WordPress core files.

The Solution:

  1. Plugin Conflict Test: Deactivate all your plugins. If the error disappears, reactivate them one by one to identify the culprit.
  2. Browser Console: Check your browser's JavaScript console for specific error messages that can pinpoint the issue.
  3. Reinstall WordPress: A rare solution is to perform a clean reinstall of WordPress core files to fix any corruption.

What Isn't Possible in the Free Version

It's important to note that some highly requested widget features are only available in the Newsup Pro version. According to the Newsup team's responses in the support forum, the free version does not include:

  • Placing widgets in the top bar to replace the date.
  • Moving the main sidebar from the right to the left side of the content.
  • Changing the entire site layout from full-width to a boxed layout.

These functionalities require code-level customizations that are packaged as features in the Pro offering.

By following these troubleshooting steps, most common widget issues with the Newsup theme can be resolved. If problems persist, ensure you are using the latest version of the theme and WordPress, and consider seeking help from the wider WordPress community forums.

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