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Troubleshooting Missing or Broken Icons in the Vantage Theme

33 threads Sep 7, 2025 Theme → Vantage

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Icons are a central part of the Vantage theme's design, particularly the circle icons on the homepage. However, users frequently report issues where icons disappear, display incorrectly, or fail to update. Based on community discussions, here are the most common problems and their solutions.

Common Icon Issues and Solutions

1. Icons Are Missing or Display as Squares

This is a frequent problem, often affecting the search icon or circle icons. The cause is usually a broken file path or a conflict with how WordPress loads its assets (www vs. non-www).

  • Check File Paths: First, verify that the icon image files (e.g., search-icon.png) are present in the correct directory on your server (.../wp-content/themes/vantage/images/retina/). If they are missing, re-upload them.
  • Standardize WordPress Address: Ensure your WordPress Address (URL) and Site Address (URL) in Settings > General are identical (both starting with either http:// or https://www). After updating, resave your Settings > Permalinks to flush the rewrite rules.

2. Circle Icons Disappear After an Update or Change

If your circle icons vanish after a WordPress update or after modifying your homepage, it's likely due to a plugin conflict or a change in how the theme's page builder is loaded.

  • Plugin Conflict Test: Deactivate all plugins except those required by the theme (like the SiteOrigin Page Builder). If the icons reappear, reactivate your plugins one by one to identify the culprit.
  • Page Builder Check: Ensure the SiteOrigin Page Builder plugin is active. The circle icon widgets are part of this builder system.

3. Custom Images Are Cut Off in Circle Icons

When using a custom image instead of a Font Awesome icon, the image may appear slightly chopped off within the circle.

  • Use Full Image Paths: When entering the URL for your custom image in the circle icon widget settings, use the full absolute path (e.g., http://yourdomain.com/wp-content/uploads/your-image.jpg). Using a root-relative path (starting with /) can sometimes cause issues.
  • Check Image Dimensions: For best results, use a square image that is appropriately sized for the circle container to prevent cropping.

4. How to Remove the "More Info" Link

By default, the circle icon widget includes a "More Info" link. To remove it, add the following custom CSS to your site (in Appearance > Customize > Additional CSS or a custom CSS plugin):

.widget_circleicon-widget .circle-icon-box a.more-button {
    display: none;
}

5. Using Custom Icons and Font Awesome Updates

The bundled version of Font Awesome may not include the very latest icons. For more control, consider these options:

  • SiteOrigin Features Widget: For more advanced icon management, the 'Vantage' team suggests using the SiteOrigin Features widget from the Widgets Bundle plugin. It offers a more flexible interface for adding custom images and icons.
  • Manual Icon Insertion: You can manually insert Font Awesome icons into text areas using HTML like:
    <i class="fa fa-address-book" aria-hidden="true"></i>
    A full list of available icons can be found on the Font Awesome website.

Conclusion

Most icon issues in the Vantage theme stem from a few common sources: incorrect file paths, URL settings in WordPress, or plugin conflicts. By methodically working through these solutions, you can usually restore your site's icons and get back to building your pages. If problems persist, checking the theme's official documentation or seeking help in its dedicated community forums may provide further insight.

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