BugWP logo BugWP
Back to Community
Home / Community / Theme → Hestia

Troubleshooting Missing Frontpage Sections in Hestia

44 threads Sep 16, 2025 Theme → Hestia

Content

Many Hestia users encounter a common issue: Frontpage sections like Team, Testimonials, or Clients appear while they are logged into their WordPress admin but vanish for regular visitors. This guide explains why this happens and provides the most effective solutions to fix it.

Why Do My Frontpage Sections Disappear?

Based on community reports, this behavior is almost always by design, not a bug. The Hestia theme, often with its companion plugin Orbit Fox, provides default placeholder content for these sections. This content is intended to be a visual guide for administrators and is hidden from the public until you replace it with your own custom content. This prevents empty or generic sections from appearing on your live site.

How to Fix Missing Team, Testimonial, or Client Sections

Solution 1: Replace the Default Content

The most common fix is to simply edit the sections and add your own information. The default content is a trigger for the theme to hide the section from logged-out users.

  1. Navigate to Appearance → Customize.
  2. Go to the Frontpage Sections tab.
  3. Click on the problematic section (e.g., Team, Testimonials).
  4. Edit any field, even slightly. For a Team section, add a team member. For a Testimonial, change the text or add a new one. Simply updating the content and publishing the changes will often make the section permanently visible to all visitors.

Solution 2: Ensure the Section is Activated

Double-check that the section hasn't been accidentally deactivated in the customizer.

  1. In the Customize → Frontpage Sections area, look for the eye icon next to each section name.
  2. The eye icon should be solid grey, not crossed out. A crossed-out icon means the section is disabled.
  3. Click the eye icon to enable the section if it's disabled, then publish your changes.

Solution 3: Check for Plugin Conflicts

In rare cases, a conflict with another plugin can prevent sections from loading correctly. To rule this out:

  1. Temporarily deactivate all your plugins except for Orbit Fox Companion (if you use it).
  2. Check if the frontpage sections now appear for logged-out users.
  3. If they do, reactivate your plugins one by one, checking the site after each activation, to identify the conflicting plugin.

Need More Help?

If you've tried all these steps and your sections are still not visible, the community at BugWP.com recommends seeking help in the official WordPress support forums for Hestia, where you can share your site's URL for more specific advice.

Related Support Threads Support