Troubleshooting Jeg Elementor Kit News Feed Skin Image Loading Issues

Users of the Jeg Elementor Kit have reported a specific issue where images fail to load when using the 'News Feed' skin, while other skins function correctly. The links and text content typically work, but the post thumbnails or featured images remain blank. This guide will help you diagnose and resolve this common problem.

Why This Happens

This behavior is almost always related to how the specific 'News Feed' skin queries and displays post images. The issue is typically not a general plugin bug but a conflict or misconfiguration specific to that skin's template. Common causes include:

• A conflict with your theme or another plugin.
• A custom field or post meta key that the skin expects to find an image in is missing or named differently.
• Caching mechanisms preventing the skin from rendering images correctly.

How to Fix It: Common Solutions

1. Clear All Caches

Start with the simplest solution. Cached pages or CSS/JS files can sometimes prevent dynamic elements like images from loading correctly.

• Clear your browser cache.
• Clear any server-side or WordPress caching plugins you have installed (e.g., WP Rocket, W3 Total Cache).
• Clear your Content Delivery Network (CDN) cache if you use one (e.g., Cloudflare).

2. Run a Conflict Test

This is the most crucial step to identify the root cause. A conflict with your theme or another plugin is a likely culprit.

1. Switch Themes Temporarily: Activate a default WordPress theme like Twenty Twenty-Four. Check if the images in the News Feed skin load. If they do, the issue is with your original theme.
2. Deactivate Plugins: If the theme switch didn't help, deactivate all your plugins except for Elementor and Jeg Elementor Kit. Check if the issue is resolved. If it is, reactivate your plugins one by one, checking the news feed after each activation, to find which one is causing the conflict.

3. Check Image Source Settings

The News Feed skin might be configured to pull images from a specific source that your posts do not have. Within the Jeg Elementor Kit widget settings for your news feed, look for an option related to 'Image Source' or 'Featured Image.' Ensure it is set to a common source like 'Featured Image.' If it's set to a custom field, ensure your posts actually have an image set in that specific field.

4. Verify Image Sizes

Some skins rely on specific image sizes being generated by WordPress. Navigate to Settings > Media in your WordPress dashboard and regenerate your thumbnails using a plugin like Regenerate Thumbnails. This can often resolve issues where a required image size is missing.

What to Do If the Problem Persists

If you have tried all the steps above and the images still do not load with the News Feed skin, the problem might be more specific to your website's configuration. Since BugWP is an independent community, we recommend you detail your findings from the conflict test and seek help from broader WordPress communities, such as the WordPress.org support forums. Be sure to mention you are using the Jeg Elementor Kit and have already performed basic troubleshooting.