Back to Community

Troubleshooting Guide: Why Your Honeypot for Contact Form 7 Tag Isn't Showing or Working

Content

If you've installed the Honeypot for Contact Form 7 plugin to fight spam but can't get the tag to appear or function correctly, you're not alone. This is a common issue with a few common causes. This guide will walk you through the most frequent reasons and their solutions.

Why This Happens

The Honeypot plugin integrates directly with the Contact Form 7 (CF7) form editor. For the Honeypot tag button to appear and work, several conditions must be met. Conflicts can arise from outdated software, JavaScript errors, or using a form builder that isn't actually Contact Form 7.

Common Solutions

1. Update Your Plugins and WordPress

The most common cause of this problem is a version mismatch. The Honeypot plugin is regularly updated to maintain compatibility with the latest versions of Contact Form 7 and WordPress.

  • Check your versions: Ensure you are running the latest versions of WordPress, Contact Form 7, and the Honeypot plugin. An outdated CF7 version, in particular, is a frequent culprit for the tag generator not appearing or showing a blank popup.
  • Where to update: You can update all of these from your WordPress admin dashboard under Dashboard » Updates.

2. Check for JavaScript Errors

If the tag generator button is present but clicking it does nothing or shows a blank window, a JavaScript error from another plugin or your theme is likely breaking the functionality.

  • How to check: Navigate to the CF7 form editor page. Right-click on the page and select Inspect or Inspect Element. In the developer tools window that opens, click on the Console tab.
  • What to look for: Any red error messages listed in the console indicate a problem. These errors can prevent the Honeypot script from running.
  • How to fix: Temporarily disable other plugins one by one, checking the console after each deactivation. If the errors disappear and the Honeypot tag generator starts working, you've found the conflicting plugin. You can also switch to a default WordPress theme (like Twenty Twenty-Four) to rule out a theme conflict.

3. Confirm You Are Using Contact Form 7

This may seem obvious, but some page builders and themes have their own built-in form systems. The Honeypot plugin only works with forms created by the official Contact Form 7 plugin.

  • How to check: In your WordPress admin menu, look for Contact » Contact Forms. If your form is not listed there, it is not a CF7 form, and this plugin will not work with it.

4. Manually Add the Shortcode (Fallback Method)

If the tag generator is completely unavailable due to a persistent conflict, you can manually add the Honeypot shortcode to your form.

  • The shortcode format is: [honeypot your-unique-name]
  • Example: [honeypot email-address] or [honeypot website-url]
  • Simply type this shortcode directly into the form template in the CF7 form editor. The plugin will still process it and output the hidden field.

What to Do If You're Still Stuck

If none of the above solutions work, your best course of action is to seek help from the wider community. When asking for help, be sure to include the following information, which will greatly assist others in diagnosing the problem:

  • Your WordPress version
  • Your Contact Form 7 version
  • Your Honeypot for Contact Form 7 version
  • A screenshot of any errors in the browser console (as described in solution #2)
  • A list of other active plugins

By systematically working through these steps, you should be able to resolve the issue and get your anti-spam honeypot field up and running.

Related Support Threads Support