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Troubleshooting Guide: Fixing a Disappearing or Flashing Menu Cart Icon

15 threads Sep 17, 2025 Plugin → Ultimate addons for elementor

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One of the most common issues reported by users of the Elementor Header & Footer Builder plugin is a menu cart icon that disappears, flashes, or fails to display correctly. This guide will walk you through the most effective solutions to resolve this frustrating problem.

Why Does the Cart Icon Disappear or Flash?

Based on community reports, this behavior is typically caused by one of a few key issues:

  • A conflict with the Font Awesome icon library.
  • JavaScript or AJAX conflicts that prevent the icon from rendering or updating properly.
  • Outdated versions of the plugin, Elementor, or your theme.
  • Rarely, a specific bug that has since been patched in an update.

Common Solutions to Try

1. Enable Font Awesome 4 Support

This is the most frequent fix for a missing or square-shaped cart icon.

  1. Navigate to Elementor > Settings in your WordPress dashboard.
  2. Click on the Advanced tab.
  3. Find the option labeled "Load Font Awesome 4 Support".
  4. Switch the toggle to "Yes".
  5. Save your changes and clear your site and browser cache.

2. Update Everything

Many users have confirmed that simply updating their software resolved the issue. Ensure the following are updated to their latest versions:

  • Elementor Header & Footer Builder
  • Elementor Pro/Free
  • Your WordPress Theme
  • WooCommerce
  • WordPress Core

3. Check for Plugin Conflicts

A conflict with another plugin can cause the icon to behave erratically.

  1. Temporarily deactivate all other plugins except for Elementor, Elementor Header & Footer Builder, and WooCommerce.
  2. Check if the cart icon now works correctly.
  3. If it does, reactivate your plugins one by one to identify the culprit.

4. Verify the Correct Cart Widget is in Use

It's important to confirm that the cart icon you are troubleshooting is actually built with the Elementor Header & Footer Builder plugin and not another solution (e.g., a theme's built-in cart or a WooCommerce block). A key indicator is the behavior: the Header & Footer Builder cart typically redirects to the cart page when clicked, rather than opening a slide-in widget.

When to Seek Further Help

If the steps above do not resolve your issue, the problem may be more specific to your site's configuration. To get help from the community, be prepared to provide:

  • A direct link to the page where the issue occurs.
  • A screen recording or screenshot clearly showing the problem.
  • The exact versions of your theme, WordPress, and all relevant plugins.

By following these steps, most users are able to successfully resolve issues with their menu cart icon and restore full functionality to their site's header.

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