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Troubleshooting CSS Issues After Moving Your Neve Theme Site or Using Caching Plugins

19 threads Sep 16, 2025 Theme → Neve

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If you've recently moved your WordPress site to a new server or started using a caching plugin, only to find your Neve theme's styling has broken, you're not alone. This is a common and frustrating issue that can make your site look completely unstyled. This guide will walk you through the most likely causes and how to fix them.

Why Does This Happen?

When your site's CSS (Cascading Style Sheets) fails to load, the site loses all its visual formatting. This problem often occurs for two main reasons after specific actions:

  1. Moving to a New Server: The file paths to your theme's CSS files might have changed. Furthermore, the new server environment could have different caching mechanisms or permissions that prevent stylesheets from loading correctly.
  2. Enabling a Caching Plugin: Many caching plugins are designed to optimize CSS delivery by combining and minifying files. While this boosts performance, an overly aggressive setting can sometimes break how custom or additional CSS is processed and served to your visitors.

How to Troubleshoot and Fix CSS Issues

Step 1: Clear All Caches

This is always the first and most crucial step. Cached versions of your site, stored by plugins or your server, might be serving old, broken files.

  • Clear your caching plugin's cache (e.g., WP Rocket, W3 Total Cache, LiteSpeed Cache).
  • Clear your browser cache. You can do a hard refresh by pressing Ctrl + F5 (Windows/Linux) or Cmd + Shift + R (Mac).
  • If your hosting provider has a server-level cache (common with managed hosts), clear that from your hosting control panel or contact your host's support.

Step 2: Regenerate Assets

Some themes, including Neve, may need to regenerate their internal CSS and JavaScript files after a significant change. A simple way to do this is to temporarily switch to a default WordPress theme like Twenty Twenty-One and then switch back to Neve. This process can force the theme to rebuild its asset files correctly.

Step 3: Check for Plugin Conflicts

A conflict with another plugin is a frequent culprit. To test for this, you will need to temporarily deactivate all your plugins except the caching plugin (if you are using one).

  1. Go to Plugins → Installed Plugins.
  2. Deactivate all plugins. If the issue is resolved, your styling returns.
  3. Reactivate your plugins one by one, checking your site after each activation. When the problem reappears, you've found the conflicting plugin.

Step 4: Investigate Caching Plugin Settings

If the problem started immediately after installing or configuring a caching plugin, the issue likely lies within its settings. As seen in the support threads, this is a known point of conflict.

  • Go into your caching plugin's settings.
  • Look for options related to CSS optimization. Common settings to try disabling include:
    • CSS Minification
    • CSS Combination
    • LazyLoad for CSS
    • Defer or Delay JavaScript (as this can sometimes affect CSS loading)
  • Disable these features one at a time, clearing your cache each time, to see if the styling returns.

Step 5: Verify File Permissions (For Server Moves)

If you moved your site and are certain caching is not the issue, incorrect file permissions on the new server could prevent the CSS files from being read. This is a more technical step, and you may need to contact your hosting provider for assistance. Generally, folders should have a permission of 755, and files should be 644.

When to Seek Further Help

If you've tried all the steps above and your CSS is still not loading, the problem might be more specific to your server configuration. In this case, it is recommended to seek help from your hosting provider's support team, as they can best diagnose server-level issues.

For issues specifically tied to a caching plugin's functionality, consulting that plugin's dedicated support channels is often the most effective path to a resolution.

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