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Troubleshooting Common Mobile Responsiveness Issues in Royal Elementor Addons

24 threads Sep 7, 2025 Plugin → Royal elementor addons and templates

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Many WordPress users building sites with Elementor and the Royal Elementor Addons plugin encounter a frustratingly common problem: their carefully crafted designs look perfect on desktop but break on mobile devices. Elements disappear, menus malfunction, and layouts become unusable. Based on community reports, this guide will walk you through the most frequent causes and their solutions.

Why Do These Mobile Issues Happen?

Mobile responsiveness problems can stem from several sources. Often, it's a conflict between the plugin's styling, your theme's CSS, and browser-specific rendering. Other times, incorrect widget settings, JavaScript errors from other plugins, or over-aggressive caching and optimization plugins can interfere with how the page loads on mobile devices.

Common Mobile Issues and How to Fix Them

1. Menus Disappearing or Appearing Behind Content (Z-Index Issue)

The Problem: Your mobile navigation menu loads but then vanishes, or it appears behind other page content instead of on top, making links unclickable.

The Solution: This is typically a z-index conflict. The stacking order of elements needs to be adjusted to ensure the menu has the highest priority.

  • In the WordPress dashboard, edit your page with Elementor.
  • Select the section containing your mobile menu.
  • Navigate to the Advanced tab and find the Z-Index option.
  • Set a high value, such as 999.
  • Save your changes and clear all site and browser caches.

2. Elements Not Displaying or CSS Seemingly Missing

The Problem: Certain widgets, like Google Maps or Advanced Text, do not appear at all on mobile, or the styling looks completely broken.

The Solution: First, check the widget's responsive settings. It may be accidentally hidden for mobile viewports.

  • Edit the page with Elementor and click on the problematic widget.
  • Go to the Advanced tab and then the Responsive section.
  • Ensure the toggle for Hide On Mobile is switched to the "off" position.
  • If the issue persists, the problem may be related to JavaScript optimization. Temporarily disable any JS minification, combination, or lazy loading features in your caching/optimization plugin (e.g., WP Rocket, W3 Total Cache) to see if it resolves the issue. You can often then re-enable these features and add an exclusion for the Royal Elementor Addons scripts.

3. Layout Overlaps or Breaks on Tablet/Mobile

The Problem: Text overlaps images, buttons wrap onto new lines incorrectly, or carousel items appear messy on smaller screens.

The Solution: This often requires adjusting the specific settings for each device view.

  • Elementor allows you to customize settings for desktop, tablet, and mobile individually. Click on the widget (e.g., a Post Carousel or Advanced Text widget) and look for settings that have a small screen icon next to them.
  • Use these device-specific controls to adjust padding, margin, font size, and width for tablet and mobile. For example, reducing the font size or padding for a text widget on mobile can prevent it from overflowing its container.
  • For overlapping elements, check the 'Advanced > Margin' settings for each widget to ensure they have proper spacing on all devices.

4. Mobile Menu or Hamburger Icon Not Clickable

The Problem: The menu icon in the mobile header does not respond when tapped.

The Solution: A non-responsive menu is frequently caused by a JavaScript error elsewhere on the page.

  • Open your browser's developer console (often with F12) and check for any red error messages while on your mobile site (using the browser's responsive mode).
  • These errors are often caused by other plugins. To identify the culprit, temporarily deactivate all other plugins besides Elementor and Royal Elementor Addons. If the menu works, reactivate your plugins one by one to find which one is causing the conflict.

General Troubleshooting Steps

If the solutions above don't work, follow this general checklist:

  1. Clear All Caches: Clear your WordPress caching plugin, server-level cache (if any), and your browser cache.
  2. Regenerate CSS & Data in Elementor: Go to Elementor > Tools and click Regenerate CSS & Data.
  3. Update Everything: Ensure WordPress, your theme, Elementor, and the Royal Elementor Addons plugin are all updated to their latest versions.
  4. Browser Test: Test the site using your browser's built-in mobile device simulator to replicate the issue without a physical phone.

Persistent problems can be complex and unique to a specific site's environment. If you continue to experience issues, the 'Royal Elementor Addons and Templates' team often requests system information found under Tools > Site Health > Info to help diagnose conflicts that are difficult to replicate.

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