Troubleshooting Common JavaScript Errors in MonsterInsights
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JavaScript errors are a common source of frustration for WordPress users, and they can sometimes be triggered by plugins like MonsterInsights. These errors can manifest as broken admin interfaces, non-functional settings tabs, or even issues on your site's frontend. This guide will help you understand why these conflicts happen and walk you through the most effective steps to resolve them.
Why Do JavaScript Errors Occur with MonsterInsights?
JavaScript errors are rarely caused by a single plugin acting alone. Instead, they are almost always the result of a conflict. This can happen when:
- Two or more plugins (or a plugin and your theme) load different versions of the same JavaScript library.
- A caching or optimization plugin serves an outdated, cached version of a script file.
- A browser extension, like an ad blocker, interferes with script loading.
- There is a temporary glitch in your browser's cached data.
Based on community reports, errors often mention functions like .select2(), .chosen(), or Vue.js being undefined, or reference unexpected syntax errors in files like vendor-f4b52fcd.min.js or chunk-frontend-vendors.js.
Step-by-Step Troubleshooting Guide
Follow these steps in order to diagnose and fix the problem. Start with the simplest solutions first.
1. Clear All Caches
This is the most common fix and should always be your first step. A cached JavaScript file is often the culprit.
- Browser Cache: Hard-refresh your browser by pressing
Ctrl + F5(Windows/Linux) orCmd + Shift + R(Mac). Alternatively, clear your entire browser cache. - Plugin & Server Caches: Clear any caching from plugins you use (e.g., WP Rocket, W3 Total Cache, Cache Enabler). If you use a Content Delivery Network (CDN) like Cloudflare, clear that cache as well. Don't forget to also clear any "Combine JavaScript" features in optimization plugins.
2. Test in a Private/Incognito Browser Window
Open your site in a private browsing window. If the error disappears, it is likely caused by a browser extension. Disable extensions one by one (especially ad blockers and script blockers) to identify which one is causing the conflict.
3. Perform a Conflict Test
If clearing caches doesn't work, a plugin or theme conflict is the probable cause.
- Switch Themes Temporarily: Activate a default WordPress theme like Twenty Twenty-Four. Does the error persist? If it fixes the issue, the conflict is with your theme.
- Deactivate All Plugins: Deactivate every plugin except MonsterInsights. Does the error go away?
- Reactivate Plugins One by One: Reactivate your plugins one at a time, checking for the error after each activation. This will help you identify the conflicting plugin.
Common conflicts noted in the community have been with optimization plugins that modify scripts, themes with outdated code, and other plugins that use similar JavaScript libraries.
4. Check for Known Issues
Some specific conflicts have been identified. For example, an issue with the Easy Fancybox plugin was reported and acknowledged by the MonsterInsights team. Checking the plugin's support forums for similar reports can save you time.
When to Seek Further Help
If you have gone through all these steps and the error remains, the issue may be more complex. The independent MonsterInsights team maintains its own support channels where you can report specific errors. When contacting them, be prepared to provide:
- The exact error message from your browser console (F12 > Console tab).
- A list of your active plugins and your theme name.
- The URL of the page where the error occurs.
By methodically working through these steps, you can usually identify and resolve JavaScript conflicts, restoring full functionality to your WordPress admin and site.
Related Support Threads Support
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Monster has errors on many sites after new updatehttps://wordpress.org/support/topic/monster-has-errors-on-many-sites-after-new-update/
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“Show” don’t workhttps://wordpress.org/support/topic/show-dont-work/
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Select2 errorhttps://wordpress.org/support/topic/select2-error-2/
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Un-namespaced Vue.js function causing theme conflict in frontendhttps://wordpress.org/support/topic/un-namespaced-vue-js-function-causing-theme-conflict-in-frontend/
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Unable to report javascript errorhttps://wordpress.org/support/topic/unable-to-report-javascript-error/
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Please do not play with js and jqueryhttps://wordpress.org/support/topic/please-do-not-play-with-js-and-jquery/
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Can’t load settings. Error: 400,https://wordpress.org/support/topic/cant-load-settings-error-400/
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Js errorshttps://wordpress.org/support/topic/js-errors-9/
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Uncaught SyntaxError: Invalid regular expression flagshttps://wordpress.org/support/topic/uncaught-syntaxerror-invalid-regular-expression-flags-4/
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Monster Insights Light – fatal errorhttps://wordpress.org/support/topic/monster-insights-light-fatal-error/
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Download Failed TypeError:https://wordpress.org/support/topic/download-failed-typeerror/
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Dialog pop up “data not saved” when using monsterinsightshttps://wordpress.org/support/topic/dialog-pop-data-not-saved-when-using-monsterinsights/
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settings tabs no longer workhttps://wordpress.org/support/topic/settings-tabs-no-longer-work/
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Cannot install addonshttps://wordpress.org/support/topic/cannot-install-addons/
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Encoding errors, makepot brokenhttps://wordpress.org/support/topic/encoding-errors-makepot-broken/
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Two hours of investigation wastedhttps://wordpress.org/support/topic/two-hours-of-investigation-wasted/
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Javascript error, creating a grey bar at the top of websitehttps://wordpress.org/support/topic/javascript-error-creating-a-grey-bar-at-the-top-of-website/
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Screws up download on mobilehttps://wordpress.org/support/topic/screws-up-download-on-mobile/
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Uncaught SyntaxError in Browser Consolehttps://wordpress.org/support/topic/uncaught-syntaxerror-in-browser-console/
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Javascript errorhttps://wordpress.org/support/topic/javascript-error-148/
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monster insights plugin version 7.16.2 conflicts with easy fancybox pluginhttps://wordpress.org/support/topic/monster-insights-plugin-version-7-16-2-conflicts-with-easy-fancybox-plugin/
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Totally bugged since last updateshttps://wordpress.org/support/topic/totally-bugged-since-last-updates/
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Error latest update – Uncaught TypeErrorhttps://wordpress.org/support/topic/error-latest-update-uncaught-typeerror/
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MonsterInsights – eCommerce Addon breaks product archiveshttps://wordpress.org/support/topic/monsterinsights-ecommerce-addon-breaks-product-archives/
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Graphs stopped working because of JS erorhttps://wordpress.org/support/topic/graphs-stopped-working-because-of-js-eror/
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AISEO – Ooops! It Appears JavaScript Didn’t Loadhttps://wordpress.org/support/topic/aiseo-ooops-it-appears-javascript-didnt-load/
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Breaks SSLhttps://wordpress.org/support/topic/breaks-ssl-3/
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Issue after New Updatehttps://wordpress.org/support/topic/issue-after-new-update/
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Chosen JS Errorhttps://wordpress.org/support/topic/chosen-js-error/
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Graphs fail to load on Dashboardhttps://wordpress.org/support/topic/graphs-fail-to-load-on-dashboard/