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Troubleshooting Common Issues with the Essential Addons Login & Register Form

21 threads Sep 16, 2025 Plugin → Essential addons for elementor

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The Login | Register Form widget from Essential Addons for Elementor is a powerful tool for creating custom user experiences. However, like any complex feature, users can sometimes run into issues. Based on common community reports, this guide covers the most frequent problems and their solutions.

1. Form Does Not Redirect After Login or Registration

The Problem: A user logs in or registers successfully but is not sent to the intended page. They might be redirected back to the login form or see a blank page.

Why It Happens: This is often caused by incorrect redirection settings within the widget itself or a conflict with other site functions like caching.

How to Fix It:

  • First, double-check the widget's settings. Ensure you have entered the correct URL in the Redirect After Login and Redirect After Register fields.
  • Clear all caching on your site, including any server-level (CDN) cache. Then, perform a hard refresh in your browser by pressing Ctrl + Shift + R (or Cmd + Shift + R on Mac).
  • Temporarily deactivate any caching or security plugins to see if they are interfering with the redirect process.
  • If you have custom redirection code in your theme's functions.php file, try commenting it out to test for conflicts.

2. Auto-Login After Registration Not Working

The Problem: The "Auto-Login after Registration" feature is enabled, but users are not automatically logged into their new account.

Why It Happens: This has been identified as a bug that the Essential Addons for Elementor team has been able to reproduce. It may be related to specific server configurations or plugin conflicts.

How to Fix It:

  • As a first step, try refreshing the page after registration. In some cases, this can manually trigger the login session.
  • Keep your plugin updated. Since the team is aware of the issue, a fix is likely to be included in a future update.
  • Check the official plugin changelog for updates on this specific bug fix.

3. Password Reset Flow Issues

The Problem: Users get stuck on the password reset form or are redirected to a default WooCommerce form instead of staying within the Essential Addons widget.

Why It Happens: The native WordPress and WooCommerce password reset flows can sometimes take precedence. A full page reload can also cause users to lose their place on the page.

How to Fix It:

  • For users being stuck, clearing the browser cache and cookies often resolves the issue, as it clears outdated session data.
  • The ability to keep the password reset process entirely within the EA widget is a feature that was in development. Check if it has been merged into the main plugin version.
  • Note that a dedicated "change password" form for already logged-in users is not currently a feature of the widget.

4. Form or Error Messages Not Displaying Correctly

The Problem: Forms, success messages, or error validation text do not appear, or the page jumps to the top after a failed login attempt.

Why It Happens: The most common cause is aggressive caching. Caching plugins can store the version of the page without the dynamic form messages. The page jump occurs because the form submission triggers a full page reload.

How to Fix It:

  • Clear your cache: This is the most critical step. Clear your caching plugin, server cache, and browser cache.
  • Exclude the page: Configure your caching plugin to never cache the page containing the login form.
  • The page jump issue is due to the non-AJAX form submission in the free version of the widget, which causes a full page reload.

5. Form is Visible to Logged-In Users

The Problem: The login form is still visible to users who are already logged in, which can be confusing.

Why It Happens: The widget has a setting to hide itself from logged-in users, which may be disabled.

How to Fix It:

  • Edit your Login | Register widget and navigate to the General section.
  • Ensure the option Hide All Forms from the Logged-in Users is enabled (set to "Yes").

General Troubleshooting Tips

If you encounter an issue not listed above, follow these best practices:

  1. Conflict Test: Temporarily deactivate all other plugins except Elementor and Essential Addons. If the problem resolves, reactivate your plugins one by one to find the culprit.
  2. Theme Test: Temporarily switch to a default WordPress theme like Twenty Twenty-Four to see if your theme is causing the issue.
  3. Check for Updates: Always ensure WordPress, Elementor, Essential Addons, and your theme are running the latest versions.

By methodically working through these steps, you can resolve most common issues with the Login | Register Form widget.

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