Troubleshooting Common Issues with the Essential Addons Login & Register Form
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The Login & Register Form widget from Essential Addons for Elementor is a powerful tool for creating member areas on your WordPress site. However, like any complex feature, users can occasionally run into problems. Based on community reports and solutions, this guide covers the most common issues and how to resolve them.
Common Problem: Forms Displaying Incorrectly (Stacked or Misaligned)
A frequently reported issue after updating the plugin is the login and register forms appearing one on top of the other instead of toggling, or they may appear misaligned or too wide on mobile devices.
Why This Happens:
This is most commonly caused by outdated or corrupted asset files (CSS and JavaScript) that are generated by the plugin. It can also be triggered by conflicts with caching mechanisms that serve old versions of these files.
How to Fix It:
- Regenerate Assets: The first and most effective step is to regenerate the plugin's assets. Navigate to your WordPress admin dashboard, go to Essential Addons > Tools, and click the 'Regenerate Assets' button.
- Regenerate Elementor Files: Also, regenerate files from the Elementor tools section. Go to Elementor > Tools > General and click 'Regenerate Files & Data'.
- Clear All Caches: If you use a caching plugin, a server-level cache, or a CDN, clear all their caches entirely. Also, clear your browser cache or test in an incognito window.
Common Problem: reCAPTCHA Not Appearing or Misaligned
Users have found that the Google reCAPTCHA box sometimes fails to load on the form or appears misaligned, particularly on mobile views.
Why This Happens:
This is typically due to a CSS conflict with another active plugin or your theme. The conflicting code can prevent the reCAPTCHA iframe from rendering correctly or can override its styling.
How to Fix It:
- Plugin Conflict Test: Deactivate all other plugins except for Elementor and Essential Addons. If the reCAPTCHA works, reactivate your plugins one by one to identify the culprit.
- Theme Conflict Test: Temporarily switch to a default WordPress theme like Twenty Twenty-Four. If the problem is resolved, the issue lies with your theme's styling.
Common Problem: Custom HTML or Links Stripped from Text
Some users want to add a hyperlink (e.g., "Click here to sign up") within the subtitle text of the form, but the HTML tags are stripped out, showing only plain text.
Why This Happens:
The text fields in the widget are sanitized for security reasons, which removes HTML tags to prevent potential code injection. This is a limitation of the current widget design.
Current Workaround:
As this is a code-level limitation, a direct fix within the widget settings is not available. The development team for Essential Addons for Elementor has been made aware of this feature request for future updates.
Common Problem: Form Not Working in Popups
When placed inside an Elementor popup, the form's toggle functionality (switching between Login and Register) can break, often causing a page refresh that closes the popup.
Why This Happens:
The widget's JavaScript, which handles the form toggling, may not be fully compatible with the way popups handle dynamic content and events.
How to Fix It:
This often requires a code update from the plugin developers. It is recommended to keep your Essential Addons plugin updated to the latest version, as such compatibility issues are frequently addressed in patches.
General Troubleshooting Tips
- Always Test First: Before making changes, test the issue in a private/incognito browser window to rule out browser cache issues.
- Check for Updates: Ensure WordPress, Elementor, Essential Addons, and your theme are all running their latest versions.
- Increase Memory Limit: If you experience freezing in the Elementor editor when using these widgets, it may be due to low PHP memory. Increasing the
WP_MEMORY_LIMITin yourwp-config.phpfile can help.
By following these steps, you can resolve the majority of common issues encountered with the Login & Register Form widget. If your specific problem persists after these checks, it may be a more unique scenario worth investigating further with the community.
Related Support Threads Support
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Responsive settings for EA Login | Register Formhttps://wordpress.org/support/topic/responsive-settings-for-ea-login-register-form/
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Phone no Field in Registration Formhttps://wordpress.org/support/topic/phone-no-field-in-registration-form/
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Login/Register form display errorhttps://wordpress.org/support/topic/login-register-form-display-error/
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Registration form on mobilehttps://wordpress.org/support/topic/registration-form-on-mobile/
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Unexpected behavior register form in popuphttps://wordpress.org/support/topic/unexpected-behavior-register-form-in-popup/
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Login form not showinghttps://wordpress.org/support/topic/login-form-not-showing-4/
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Two User Registration Emailshttps://wordpress.org/support/topic/two-user-registration-emails/
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How do I narrow the width of EA Registrationhttps://wordpress.org/support/topic/how-do-i-narrow-the-width-of-ea-registration/
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Login /Registrationhttps://wordpress.org/support/topic/login-registration-11/
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EA Login | Registration Formhttps://wordpress.org/support/topic/ea-login-registration-form/
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Gravity forms Module (Input & Textarea) does not workhttps://wordpress.org/support/topic/gravity-forms-module-input-textarea-does-not-work/
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Contact Form 7 (CF7) – Misalignment of Submit Buttonhttps://wordpress.org/support/topic/contact-form-7-cf7-misalignment-of-submit-button/
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Login/Register Formhttps://wordpress.org/support/topic/login-register-form-3/
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Gravity form hiding the error msghttps://wordpress.org/support/topic/gravity-form-hiding-the-error-msg/
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Error when using autologin and google recaptchahttps://wordpress.org/support/topic/error-when-using-autologin-and-google-recaptcha/
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EA Contact Form 7 | Freezing Elementorhttps://wordpress.org/support/topic/ea-contact-form-7-freezing-elementor/
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Login/ Register forms is not workinghttps://wordpress.org/support/topic/login-register-forms-is-not-working/
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Login | Regristation Form not assiging the correct user role after registrationhttps://wordpress.org/support/topic/login-regristation-form-not-assiging-the-correct-user-role-after-registration/
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re-Captha not displayinghttps://wordpress.org/support/topic/re-captha-not-displaying/
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The registration form does not create a new contact in the Mailchimp audience.https://wordpress.org/support/topic/the-registration-form-does-not-create-a-new-contact-in-the-mailchimp-audience-2/
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CONTACT FORM 7 DROPDWON ISSUEhttps://wordpress.org/support/topic/contact-form-7-dropdwon-issue/
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Submit Button – Contact Form 7 (CF7) – center misalignmenthttps://wordpress.org/support/topic/submit-button-contact-form-7-cf7-center-misalignment/
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Login and Register Form bughttps://wordpress.org/support/topic/login-and-register-form-bug/
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Login | Regristation Form Issueshttps://wordpress.org/support/topic/login-regristation-form-issues/
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Recaptcha does not appear (Login Register widget)https://wordpress.org/support/topic/recaptcha-does-not-appear-login-register-widget/
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multiple role assignment during registrationhttps://wordpress.org/support/topic/multiple-role-assignment-during-registration/
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Registration Form Repeatinghttps://wordpress.org/support/topic/registration-form-repeating/
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Recaptcha Alignment Issuehttps://wordpress.org/support/topic/recaptcha-alignment-issue/
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EA Login | Register Form: Add href or CSS to Login form subtitle texthttps://wordpress.org/support/topic/ea-login-register-form-add-href-or-css-to-login-form-subtitle-text/
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Add Age Verification to Registration formhttps://wordpress.org/support/topic/add-age-verification-to-registration-form/
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Error When Loading Using Subdomainhttps://wordpress.org/support/topic/error-when-loading-using-subdomain/
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Adding custom fields to EA Login/Registration formhttps://wordpress.org/support/topic/adding-custom-fields-to-ea-login-registration-form/
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The registration form does not create a new contact in the Mailchimp audience.https://wordpress.org/support/topic/the-registration-form-does-not-create-a-new-contact-in-the-mailchimp-audience/
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Register Forms – Add custom fieldshttps://wordpress.org/support/topic/register-forms-add-custom-fields/