Troubleshooting Common Issues with the Essential Addons Filterable Gallery
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The Filterable Gallery from Essential Addons for Elementor is a powerful tool for creating dynamic portfolios and image displays. However, like any complex feature, users can occasionally run into issues. Based on community reports and solutions, this guide covers the most common problems and how to resolve them.
1. Conflicts with Optimization and Caching Plugins
One of the most frequent sources of trouble is conflicts with performance optimization plugins, particularly those that modify how JavaScript and images load.
- Lazy Load Issues: Plugins like SG Optimizer's "Lazy Load Media" can break the gallery's functionality. If your filter buttons don't work or images don't display correctly, try disabling Lazy Load for the gallery first.
- Deferred JavaScript: Features like "Defer Render-blocking JavaScript" (found in SG Optimizer and other caching plugins) can prevent the gallery's interactive elements from working. The solution is to identify and exclude the specific Essential Addons scripts from being deferred. You may need to contact the plugin's support or consult its documentation for the correct script handles to exclude.
- HTML Minification: While less common, minification can sometimes alter code structure. If you suspect this, try disabling minification to see if it resolves the issue.
2. Problems in the Elementor Editor
Many users report that the gallery behaves differently or is slow to use within the Elementor editor itself.
- Editing Interface Disappears: If the "Gallery Items" tab is blank or you cannot edit items, this is typically caused by a plugin conflict. Perform a conflict test by deactivating all other plugins except Elementor and Essential Addons. If the issue is resolved, reactivate your plugins one by one to identify the culprit.
- Slow Editor Performance: A gallery with a very large number of high-resolution images can significantly slow down the Elementor editor. This is often a server resource limitation. Consider optimizing your images before upload and increasing your PHP memory limit.
- Masonry Not Working in Editor: The masonry layout may not render correctly in the editor view. This is often a visual quirk. Always check the front end of your live site to confirm the layout is working properly for visitors.
3. Front-End Display and Functional Bugs
These are issues that affect how the gallery looks and works for your website visitors.
- Column Layout Problems: If the number of columns displayed does not match your settings, clear all caching (browser, plugin, and server). If the problem persists, it could be a theme CSS conflict. Try adding custom CSS to override the column widths.
- Filterable Gallery & Load More: A known limitation is that the "Load More" pagination feature may not work correctly with filtering if the initial "Show" quantity is set. All images must be loaded for the filters to work across the entire collection. The Essential Addons team has acknowledged this behavior in the past.
- Lightbox Issues: If clicking a lightbox icon briefly opens the lightbox before navigating to the image file directly, it is usually caused by a JavaScript error or conflict. Check your browser's console for errors and perform a plugin conflict test.
- PHP Warnings/Errors: Specific version updates have introduced and subsequently fixed PHP warnings, especially for PHP 8.x. Always ensure you are running the latest version of the Essential Addons plugin to benefit from these patches.
4. Known Limitations and Compatibility
It's important to be aware of the plugin's current limitations to avoid frustration.
- WPML Translation: The Filterable Gallery widget does not officially support WPML for translating filter categories. Manual translation within the Elementor editor may work but can be unstable.
- Bulk Image Upload: There is no native functionality to bulk-add images to the gallery. Each image must be added individually and assigned to a category.
- Custom Breakpoints: The widget may not automatically honor custom Elementor breakpoints. Custom CSS is often required to achieve the desired responsive layout.
General Troubleshooting Steps
Before diving deep, always start with these basic steps:
- Update Everything: Ensure WordPress, Elementor, Essential Addons, and your theme are all updated to their latest versions.
- Clear All Caches: Clear your browser cache, any caching plugin caches, and your server-level cache (if applicable, like on SiteGround).
- Plugin Conflict Test: Temporarily deactivate all plugins except Elementor and Essential Addons. If the problem goes away, reactivate plugins one by one to find the conflict.
If you continue to experience issues after working through these steps, the best course of action is to seek help from the broader community. Detailed information about your environment (PHP version, plugin versions, and a link to the page) will help others provide more targeted assistance.
Related Support Threads Support
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Instagram Feed for Elementorhttps://wordpress.org/support/topic/instagram-feed-for-elementor/
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Filterable Gallery does not display properly when viewing in Elementorhttps://wordpress.org/support/topic/filterable-gallery-does-not-display-properly-when-viewing-in-elementor/
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Filterable gallery image Column issueshttps://wordpress.org/support/topic/filterable-gallery-image-column-issues/
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EA Filterable Gallery: Broken Filtershttps://wordpress.org/support/topic/ea-filterable-gallery-broken-filters/
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Using Optimole with Essential Addons for Elementorhttps://wordpress.org/support/topic/using-optimole-with-essential-addons-for-elementor/
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NFT Gallery is not displaying my NFTshttps://wordpress.org/support/topic/nft-gallery-is-not-displaying-my-nfts/
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Lightbox closer after clicking 2 timeshttps://wordpress.org/support/topic/lightbox-closer-after-clicking-2-times/
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Essential Addons Dynamic Gallery not working with Custom Post typehttps://wordpress.org/support/topic/essential-addons-dynamic-gallery-not-working-with-custom-post-type/
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Filterable Gallery Error with any version newer then 5.1.3https://wordpress.org/support/topic/filterable-gallery-error-with-any-version-newer-then-5-1-3/
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Essential Addons interfering with SG Optimizerhttps://wordpress.org/support/topic/essential-addons-interfering-with-sg-optimizer/
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Elementor isn’t working!https://wordpress.org/support/topic/elementor-isnt-working/
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Filterable gallery PHP 8 errorhttps://wordpress.org/support/topic/filterable-gallery-php-8-error/
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EA Filterable Gallery – how to change video lightbox dimensionshttps://wordpress.org/support/topic/ea-filterable-gallery-how-to-change-video-lightbox-dimensions/
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[NSFW] Filterable gallery – masonry grid style bughttps://wordpress.org/support/topic/filterable-gallery-masonry-grid-style-bug/
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EA Filterable Gallery not showing overlay imageshttps://wordpress.org/support/topic/ea-filterable-gallery-not-showing-overlay-images/
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EA Advanced Tabs Not Loading Contenthttps://wordpress.org/support/topic/ea-advanced-tabs-not-loading-content/
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Filterable Gallery Really Slowhttps://wordpress.org/support/topic/filterable-gallery-really-slow/
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EA Filterable Gallery – not able to add/edit gallery itemshttps://wordpress.org/support/topic/ea-filterable-gallery-not-able-to-add-edit-gallery-items/
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Filterable Gallery: Masonry is not working in Elementor editorhttps://wordpress.org/support/topic/filterable-gallery-masonry-is-not-working-in-elementor-editor/
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Elementor Pro Filterable Gallery Stuck at 3 Columns Instead of 5https://wordpress.org/support/topic/elementor-pro-filterable-gallery-stuck-at-3-columns-instead-of-5/
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Filterable Gallery Issueshttps://wordpress.org/support/topic/filterable-gallery-issues/
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EA Filterable gallery – multiple control items doesn’t work anymorehttps://wordpress.org/support/topic/ea-filterable-gallery-multiple-control-items-doesnt-work-anymore/
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EA Filterable Gallery Not Working Unless ALL Images are Loadedhttps://wordpress.org/support/topic/ea-filterable-gallery-not-working-unless-all-images-are-loaded/
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4.7.0 Issueshttps://wordpress.org/support/topic/4-7-0-issues/
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Filterable Gallery Error on EAEL 5.8.0https://wordpress.org/support/topic/filterable-gallery-error-on-eael-5-8-0/
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Filterable Gallery: I get fewer columns than selectedhttps://wordpress.org/support/topic/filterable-gallery-i-get-fewer-columns-than-selected/
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Filterable gallery buttons not working with caching pluginhttps://wordpress.org/support/topic/filterable-gallery-buttons-not-working-with-caching-plugin/
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Elementor Essential Addon Filterable gallery lightbox not working properlyhttps://wordpress.org/support/topic/elementor-essential-addon-filterable-gallery-lightbox-not-working-properly/
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Overridehttps://wordpress.org/support/topic/override-7/
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EA filter gallery not working with WPMLhttps://wordpress.org/support/topic/ea-filter-gallery-not-working-with-wpml/
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500 Internal server error when using addonshttps://wordpress.org/support/topic/500-internal-server-error-when-using-addons/
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YouTube videos are visible despite decline all cookiehttps://wordpress.org/support/topic/youtube-videos-are-visible-despite-decline-all-cookie/
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Filterable Gallery images overlappinghttps://wordpress.org/support/topic/filterable-gallery-images-overlapping/
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EA Filterable Gallery widget don’t load properlyhttps://wordpress.org/support/topic/ea-filterable-gallery-widget-dont-load-properly/
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filterable gallery can’t display images properlyhttps://wordpress.org/support/topic/filterable-gallery-cant-display-images-properly/
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How to use filterable gallery for Bulk Imageshttps://wordpress.org/support/topic/how-to-use-filterable-gallery-for-bulk-images/
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Filterable Gallery not working properlyhttps://wordpress.org/support/topic/filterable-gallery-not-working-properly-3/
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Widgets disruption (filterable gallery and image accordion) since last EA updatehttps://wordpress.org/support/topic/widgets-disruption-filterable-gallery-and-image-accordion-since-last-ea-update/
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Filterable Gallery is Not Allowing Editshttps://wordpress.org/support/topic/filterable-gallery-is-not-allowing-edits/
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Breakpointshttps://wordpress.org/support/topic/breakpoints-6/
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EA filterable gallery Broken? (EA essential Addons)https://wordpress.org/support/topic/ea-filterable-gallery-broken-ea-essential-addons-2/
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Mouseover Background bigger than Gallery itemhttps://wordpress.org/support/topic/mouseover-background-bigger-than-gallery-item/
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EA Filterable Gallery Suddenly not… Filtering?https://wordpress.org/support/topic/ea-filterable-gallery-suddenly-not-filtering/