Troubleshooting Common Issues After Using All-in-One WP Migration and Backup
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Migrating a WordPress site can be a complex process, and sometimes things don't go exactly as planned. Based on community reports, here are some of the most frequent issues users encounter after a migration or restore with the 'All-in-One WP Migration and Backup' plugin, along with steps you can take to resolve them.
1. White Screen of Death or Blank Pages
A blank white screen after a restore often indicates a PHP error that is being hidden. The first step is to enable debugging to see the underlying error message.
- Access your website's files via FTP or your hosting provider's file manager.
- Locate the
wp-config.phpfile in your WordPress root directory. - Find the line that says
define('WP_DEBUG', false);and change it todefine('WP_DEBUG', true);. - Save the file and refresh your website. You should now see error messages that can point you toward the specific problem, which is often a theme or plugin conflict.
2. Seeing the Old (Cached) Site
This is one of the most common issues. You log in and see the new site, but logged-out visitors see the old one. This is almost always a caching issue.
- Clear Browser Cache: Hard-refresh your browser (Ctrl+F5 or Cmd+Shift+R) or clear its entire cache.
- Clear Server Cache: Contact your hosting provider and ask them to clear any server-level (object) cache, Varnish cache, or CDN cache.
- Clear Plugin Cache: If you use a caching plugin like WP Rocket or W3 Total Cache, clear its cache from your WordPress dashboard.
3. 404 Errors or Broken Pages/Posts
If your homepage works but other pages return 404 errors, the problem is likely with your permalink structure.
- Log in to your WordPress admin dashboard.
- Navigate to Settings > Permalinks.
- Simply click "Save Changes" without changing any settings. This action flushes the rewrite rules and regenerates the
.htaccessfile. - If this doesn't work, ensure your server has the
mod_rewriteApache module enabled (your hosting provider can confirm this).
4. Can't Access wp-admin Login Page
If you cannot reach your login page after a migration, a security plugin is often the culprit.
- Use FTP or your host's file manager to navigate to
/wp-content/plugins/. - Look for the folder of your security plugin (e.g., wordfence, sucuri, all-in-one-wp-security).
- Rename the plugin's folder (e.g., add
-disabledto the end). This will deactivate the plugin. - You should now be able to log in. You can then rename the folder back to its original name and reconfigure the plugin.
5. Page Builder Content is Missing (Elementor, Muffin Builder, etc.)
Sometimes the site structure is restored, but content from page builders appears blank. This can be a compatibility issue.
- First, ensure you are using the latest version of the 'All-in-One WP Migration and Backup' plugin, as compatibility for popular builders is often improved in updates.
- If the issue persists, it may be a conflict. Try temporarily switching to a default WordPress theme (like Twenty Twenty-Four) to see if the content reappears.
6. "The backup is corrupt" Error
If the plugin reports that your backup file is corrupt during an import, the file may have been interrupted during the export or upload process.
- The most reliable solution is to create a new export file from the original source site and attempt the import again.
Important Precautions
To avoid data loss, always create a fresh, full backup of your destination site before importing a migration package. As noted in community discussions, an import completely replaces the existing site data, and there is no built-in way to revert to the pre-import state without a separate backup.
If these steps do not resolve your issue, enabling WP_DEBUG as described in the first section is the best way to get specific error messages that can be used to search for a more targeted solution.
Related Support Threads Support
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White screen after restorehttps://wordpress.org/support/topic/white-screen-after-restore/
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Old site showing when logged outhttps://wordpress.org/support/topic/old-site-showing-when-logged-out/
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Restore successful but Elementor data is gonehttps://wordpress.org/support/topic/restore-successful-but-elementor-data-is-gone-2/
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Perdi minhas paginashttps://wordpress.org/support/topic/perdi-minhas-paginas/
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Showing old site(homepage) after migrationhttps://wordpress.org/support/topic/showing-old-sitehomepage-after-migration/
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I can not publish new pages after migration and some other pages are gonehttps://wordpress.org/support/topic/i-can-not-publish-new-pages-after-migration-and-some-other-pages-are-gone/
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Website is broken after restore from all in one up migrationhttps://wordpress.org/support/topic/website-is-broken-after-restore-from-all-in-one-up-migration/
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Safari cannot open the page after migrationhttps://wordpress.org/support/topic/safari-cannot-open-the-page-after-migration/
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Website does not work after restore using All-in-One WP Migrationhttps://wordpress.org/support/topic/website-does-not-work-after-restore-using-all-in-one-wp-migration/
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404 pages after migrationhttps://wordpress.org/support/topic/404-pages-after-migration/
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Hello Can someone help with All In One wp migrationhttps://wordpress.org/support/topic/hello-can-someone-help-with-all-in-one-wp-migration-2/
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Can not login after All in one migrationhttps://wordpress.org/support/topic/can-not-login-after-all-in-one-migration/
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site not properly open after import backup from all in one wp migrationhttps://wordpress.org/support/topic/site-not-properly-open-after-import-backup-from-all-in-one-wp-migration/
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After All-In One Migration Can’t Edit Pages or Create New Pageshttps://wordpress.org/support/topic/after-all-in-one-migration-cant-edit-pages-or-create-new-pages/
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All in backup restored successfully but no impact on websitehttps://wordpress.org/support/topic/all-in-backup-restored-successfully-but-no-impact-on-website/
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Page data not retribedhttps://wordpress.org/support/topic/page-data-not-retribed/
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Error when restoring if the default language is in the directoryhttps://wordpress.org/support/topic/error-when-restoring-if-the-default-language-is-in-the-directory/
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Suddenly unable to link Onedrive Account – wp-migration.com can’t be foundhttps://wordpress.org/support/topic/suddenly-unable-to-link-onedrive-account-wp-migration-com-cant-be-found/