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Troubleshooting Common Filterable Gallery Issues in Essential Addons for Elementor

18 threads Sep 11, 2025 Plugin → Essential addons for elementor

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Essential Addons for Elementor's Filterable Gallery is a powerful tool, but like any complex feature, it can sometimes behave unexpectedly. Based on common community reports, this guide covers the most frequent problems and their solutions.

1. Lightbox Display Issues (Arrows, Margins, Outlines)

The Problem: Users often report strange outlines around navigation arrows, gray margins above images, or misaligned buttons when the lightbox opens.

Why It Happens: These visual glitches are almost always caused by conflicts with other plugins or your theme's CSS. The styling from another source is overriding the default Filterable Gallery styles.

The Solution: The first and most critical step is a conflict test.

  1. Deactivate all plugins except for Elementor and Essential Addons for Elementor.
  2. Switch to a default WordPress theme like Twenty Twenty-Four.
  3. Check if the problem persists. If it's resolved, reactivate your plugins and theme one by one to identify the culprit.

Specific plugins like 'Elements Kit Lite' have been known to cause these conflicts. If the issue returns after reactivating a specific plugin, you may need to choose between them or use custom CSS to override the conflicting styles. You can inspect the element (right-click > Inspect) to find the CSS classes causing the problem and add your own rules with !important.

2. Filterable Controls Not Working With Special Characters

The Problem: Filters that use special characters like apostrophes ('), commas (,), pipes (|), or non-English letters (e.g., Ş, ş, Ğ, ğ) fail to work correctly.

Why It Happens: The gallery's filtering logic can have trouble parsing these specific characters.

The Solution: This is a known issue that the Essential Addons for Elementor team has addressed in updates. First, ensure your plugin is updated to the latest version. If the problem remains in the latest public version, it may have been fixed in a more recent developer release. You can often find these fixes by contacting the plugin's support channels to inquire about a developer version for testing.

3. Gallery Layout Shifting or Jumping on Filter Click

The Problem: Clicking a filter category causes the entire gallery to jump or change its position on the page.

Why It Happens: This is typically related to the container's dimensions and how the gallery's JavaScript handles the transition between filtered states.

The Solution: As one user discovered, adjusting the section's viewport height (vh) or width in the Elementor editor can often stabilize the layout. Ensure the section containing the gallery has fixed dimensions rather than relying on dynamic sizing that can change when items are hidden or shown.

4. Missing or Incorrect Filter Names

The Problem: Filters show the default text "Gallery Item" instead of the custom names you entered.

Why It Happens: This is usually a simple configuration error where the default names in the 'Filterable Controls' list were not changed.

The Solution: Edit your Filterable Gallery widget in Elementor. Navigate to the 'Filterable Controls' section and ensure each item in the list has its 'Name' field filled out with your desired filter label. The default placeholder text must be replaced.

5. Removing the "All" Filter

The Problem: You want to remove the default "All" filter button and only show your category filters.

The Solution: There are two ways to achieve this:

  1. Simple Option: In the widget's 'Filterable Controls' settings, find the 'Gallery All Label' field and simply leave it blank.
  2. CSS Option: If the first method doesn't work, you can hide it with Custom CSS:
    .eael-filter-gallery-control ul li.control.all-control {
        display: none !important;
    }

General Troubleshooting Tips

  • Clear Caches: Always clear your WordPress cache, browser cache, and any CDN cache after making changes.
  • Check for Updates: Ensure WordPress, your theme, Elementor, and Essential Addons are all running their latest versions. Many bugs are patched in updates.
  • Provide Details: If you seek help online, always provide a link to the page with the issue and clear screenshots or screen recordings. This makes it much easier for others to diagnose the problem.

Most Filterable Gallery issues can be resolved through methodical troubleshooting, starting with a conflict test. By following these steps, you should be able to get your gallery functioning perfectly.

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