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Troubleshooting Common Essential Addons Advanced Accordion Issues

37 threads Sep 10, 2025 Plugin → Essential addons for elementor

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The Essential Addons for Elementor Advanced Accordion widget is a powerful tool, but like any complex feature, it can sometimes run into problems. Based on community reports and solutions, this guide covers the most frequent issues and how to resolve them.

Common Problems and Their Solutions

1. Accordion Not Working or Not Responding to Clicks

This is one of the most reported issues. The accordion may appear "stuck" open or fail to toggle when clicked.

  • Clear Caches & Regenerate Assets: The first and most common fix is to clear all caching. This includes your browser cache (by pressing Shift+Ctrl+R), any server-side or plugin-based caching (like WP Rocket or SiteGround Optimizer), and then regenerating the plugin's assets. You can do this by going to wp-admin → Essential Addons → Tools tab and clicking the 'Regenerate Assets' button. Also, regenerate files from wp-admin → Elementor → Tools.
  • Plugin Conflict Test: A conflict with another plugin is a common culprit. Deactivate all other plugins except for Elementor and Essential Addons. If the accordion works, reactivate your plugins one by one to identify the one causing the conflict.
  • Check for JavaScript Errors: Open your browser's console (F12) and look for red error messages. A custom script or a jQuery error from another plugin can break the accordion's functionality. Resolving those script errors often resolves the accordion issue.
  • SSL/HTTPS Issues: If you recently moved your site, ensure all links are forced to use HTTPS. In Elementor, go to Elementor → Tools → Replace URL and update your old HTTP URLs to the new HTTPS address.

2. Design or Visual Glitches

After an update, you might notice unwanted borders, incorrect icons, or reset styles.

  • Unwanted Focus Border: A blue outline on the accordion title is a common browser focus style. It can be removed with this custom CSS:
    .eael-adv-accordion .eael-accordion-list .eael-accordion-header { outline: none; }
    Add this to Elementor → Custom CSS or your theme's customizer.
  • Style Reset After Update: Major plugin updates can sometimes change class names or default styles. If your custom styles are gone, you may need to reapply them. Regenerating assets can also help the plugin recognize the new styles.
  • Missing Border Radius on Content: The widget settings may not have an option for content border radius. You can add it manually with CSS:
    .eael-adv-accordion .eael-accordion-list .eael-accordion-content { border-radius: 5px; }
    Adjust the 5px value to match your design.

3. Content Not Displaying Correctly

Your content might be present in the editor but invisible on the front end, or only some items in an accordion will show content.

  • Third-Party Shortcodes/Content: Complex content like tables or flipbooks from other plugins can sometimes fail to render properly inside the accordion's dynamic container. A common fix is to trigger a browser redraw, which can be done by scrolling or zooming. This is often a compatibility issue that must be addressed by the third-party plugin developer.
  • Test with Simple Content: Replace the complex content (e.g., a shortcode) with simple text. If it displays, the issue is with how the third-party content is loading, not the accordion itself.

4. 404 Errors for Essential Addons Script Files

Your browser console may show a 404 error for a file like eael-xxxxx.js in the /wp-content/uploads/essential-addons-elementor/ directory.

  • Regenerate Assets: This error means the plugin's dynamically generated JavaScript file is missing. The solution is to go to wp-admin → Essential Addons → Tools and click 'Regenerate Assets'. This will recreate the necessary files.
  • File Permissions: If regenerating doesn't work, check that your wp-content/uploads/ directory has the correct write permissions (usually 755 for folders) so the plugin can create files there.

When to Suspect a Bug

If you have tried all the troubleshooting steps above—clearing cache, testing for conflicts, and regenerating assets—and the problem persists on a clean site with only Elementor and Essential Addons active, you may have encountered a genuine bug. The 'Essential Addons for Elementor' team is typically quick to address these issues in future updates. Community reports, like those analyzed for this article, are crucial for helping developers identify and patch these bugs.

Remember, the Advanced Accordion is a complex widget that interacts with many other parts of your site. Methodical troubleshooting is key to resolving any issues you encounter.

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