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Troubleshooting Common ElementsKit Issues: From Blank Dashboards to Plugin Conflicts

67 threads Sep 7, 2025 Plugin → Elementskit elementor addons and templates

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ElementsKit Elementor Addons and Templates is a powerful tool for extending Elementor's functionality, but like any complex plugin, users can occasionally run into issues. Based on community reports and troubleshooting threads, this guide compiles the most common problems and their verified solutions.

1. ElementsKit Dashboard or Menu Not Loading (Blank Screen)

A frequent issue is the ElementsKit dashboard or admin menu not rendering, showing only a blank white screen or a URL ending in .../page=elementskit&ekit-onboard-steps=loaded.

Why it happens: This is almost always caused by caching, either from a plugin, the server, the browser, or a CDN like Cloudflare. The cached data conflicts with the plugin's scripts needed to load the interface.

How to fix it:

  • Clear all caches: Deactivate any caching plugins temporarily. Clear your server cache (contact your host if unsure). Clear your browser cache or try loading the dashboard in an incognito/private browser window.
  • Complete Onboarding: If you've just installed the plugin, ensure you complete the initial setup (onboarding) steps.

2. Fatal Errors and Site Crashes After Update

Updating ElementsKit or a core plugin like Elementor or WordPress can sometimes result in a fatal error, a white screen, or a "site experiencing technical difficulties" message.

Why it happens: These errors often stem from a compatibility conflict between the new version of ElementsKit and your current version of WordPress, Elementor, your theme, or another plugin. The error message usually points to a specific missing class or function.

How to fix it:

  • Check compatibility: Ensure you are using the latest versions of WordPress, your theme, Elementor, and ElementsKit. The ElementsKit team regularly tests for compatibility.
  • Increase PHP memory limit: A common cause of crashes is insufficient server resources. Increase your PHP memory limit to at least 256MB. This is often done in the wp-config.php file (define('WP_MEMORY_LIMIT', '256M');) or via your hosting control panel.
  • Rollback the plugin: If the site crashes immediately after an update, temporarily revert to the previous working version of ElementsKit while waiting for a patched update from the developers.

3. Conflicts with Other Plugins and Themes

ElementsKit may not work correctly when certain other plugins are active, such as TablePress, Rank Math SEO, or major theme frameworks. Symptoms include widgets not appearing, menus breaking, or functionality from other plugins being blocked.

Why it happens: Multiple plugins can load scripts and styles that interfere with each other, or try to use the same function names, causing conflicts.

How to fix it:

  • Run a conflict test: Deactivate all other plugins except Elementor and ElementsKit. If the issue is resolved, reactivate your plugins one by one to identify the culprit. Also, temporarily switch to a default WordPress theme like Twenty Twenty-Two to rule out a theme conflict.
  • Check for updates: The conflicting plugin or theme may have released an update to address the issue. Ensure everything is up to date.
  • Wait for a patch: If the conflict is widespread, the ElementsKit team is typically quick to identify and release a fix. Community threads indicate they often deploy urgent updates to resolve such issues.

4. Widgets Not Displaying Correctly (e.g., TablePress)

Some widgets, like the TablePress module, might only show a placeholder or settings warning instead of the actual content on the front end.

Why it happens: This can be due to incorrect widget configuration, a missing required plugin (like the official TablePress plugin), or caching.

How to fix it:

  • Verify settings: Double-check the widget's settings within the Elementor editor. For the TablePress widget, ensure you have selected a table from the dropdown menu.
  • Check for required plugins: Ensure any required third-party plugins are installed and activated.
  • Clear cache: As with most issues, clear your site and browser cache after making changes.

General Troubleshooting Steps for Any Issue

  1. Update Everything: Always ensure WordPress, your theme, Elementor, and ElementsKit are running the latest versions. Compatibility is constantly being improved.
  2. The Golden Rule: Clear Your Cache! Caching is the root cause of a significant number of reported issues. Before doing anything else, clear all possible caches.
  3. Deactivate and Reactivate: Try deactivating the ElementsKit plugin and then reactivating it. This can sometimes reset its functionality and resolve odd behavior.

If you continue to experience problems after trying these steps, the broader community on independent forums or the official ElementsKit support channel can be a valuable resource for getting help with specific error messages or scenarios.

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