Troubleshooting Common Colibri WP Menu Issues: Mobile Clicks, Visibility, and More

Menus are a critical part of any website's navigation, but they can sometimes be a source of frustration when using the Colibri WP theme. Based on common community reports, this guide addresses the most frequent menu-related problems and provides steps to resolve them.

1. Mobile Menu Links Not Clickable or Behaving Erratically

The Problem: On mobile view, the top-level menu items with submenus do not link to their respective pages. Tapping them only opens or closes the dropdown submenu. Sometimes, a tap closes the menu entirely without navigating.

Why It Happens: This is often not a bug with the Colibri WP theme itself but is typically caused by a conflict with another plugin. The conflicting plugin's JavaScript or CSS can interfere with the menu's normal touch behavior.

The Solution: The most effective way to diagnose this is a plugin conflict test.

1. Go to your WordPress dashboard and navigate to Plugins.
2. Deactivate all your plugins except for the essential Colibri Page Builder plugin.
3. Check your site on a mobile device. If the menu now works correctly, you know a plugin is the culprit.
4. Reactivate your plugins one by one, checking the mobile menu after each activation, to identify which one causes the conflict.
5. Once identified, you can seek an alternative plugin or contact the problematic plugin's support for assistance.

2. Menu Not Showing Up or Is Invisible

The Problem: A menu that has been created and assigned to a location does not appear on the site, either on desktop, mobile, or both.

Why It Happens: This can have a few causes. The menu might not be assigned to the correct theme location, or custom CSS code (either from a plugin or the Customizer) could be hiding the menu element from view. In some cases, a specific menu element needs to be added to the header template.

The Solution:

1. Check Menu Assignment: Go to Appearance > Menus in your dashboard. Ensure your desired menu is created and assigned to a Display Location (e.g., "Header Menu").
2. Add a Menu Element: If using a Colibri template, ensure a Menu component has been placed in your header section. Edit the page with the Colibri Builder, navigate to the header, and add a "Menu" component from the list of options if it is missing.
3. Check for CSS Conflicts: Perform the plugin conflict test described above, as a plugin could be injecting CSS that hides the menu.

3. Needing Different Menus for Desktop and Mobile

The Problem: You want to display one menu in the desktop header and a completely different menu in the mobile off-canvas panel.

Why It Happens: The theme's standard responsive behavior often shows and hides the same menu at different breakpoints rather than allowing for two entirely separate menus.

The Solution: This requires a strategic approach using the visibility controls.

1. Create two separate menus in Appearance > Menus (e.g., "Header Menu" and "Mobile Menu").
2. In your Colibri header, add two Menu components.
3. Assign the "Header Menu" to the first component and the "Mobile Menu" to the second.
4. Using the component's responsive visibility settings, configure the first menu to be visible only on Desktop and the second menu to be visible only on Tablet and Mobile. This will show the appropriate menu for each device.

4. Changing Dropdown Activation from Hover to Click

The Problem: For accessibility reasons, you need submenus to unfold only when a user clicks on the top-level item, not when they hover over it.

Why It Happens: The default "Dropdown menu" style in the theme is typically designed to activate on hover for desktop views.

The Solution: Achieving click-to-open functionality will almost certainly require adding custom JavaScript to your site. This is an advanced customization that is not provided by the theme's settings out of the box. You may need to consult a web developer for assistance with this specific implementation.

General Troubleshooting Tips

• Clear Your Cache: Always clear any caching plugins, server-side cache, and your browser cache after making changes.
• Check for Updates: Ensure your WordPress core, Colibri WP theme, and all plugins are updated to their latest versions.

If these steps do not resolve your issue, describing your specific problem in detail on community forums can help others provide more targeted advice.