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Troubleshooting Ashe Theme Featured Slider Issues: A Comprehensive Guide

28 threads Sep 16, 2025 Theme → Ashe

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Why Is My Ashe Theme Featured Slider Not Working?

The Featured Slider is a popular element in the Ashe WordPress theme, but users often encounter issues where it doesn't display, function properly, or behave as expected. Based on community reports and solutions, here are the most common problems and how to resolve them.

Common Featured Slider Issues and Solutions

1. Slider Not Displaying or Disappeared

Problem: The slider was working but suddenly disappeared after a WordPress update or theme change.

Solution: This is frequently caused by jQuery compatibility issues after WordPress 5.5 removed the jQuery Migrate helper. Install and activate the "Enable jQuery Migrate Helper" plugin as a temporary fix. For a permanent solution, identify and update any plugins or theme components using outdated jQuery code.

2. Dropdown Not Populating with Categories

Problem: The category dropdown in slider settings appears empty.

Solution: This occurs when categories don't contain any published posts with a current or past publication date. Ensure you have at least one published post in the category you want to feature, and check that its publication date isn't set in the future.

3. Stock Images Showing Instead of Custom Featured Images

Problem: The slider displays default stock images instead of your post's featured images.

Solution: First, verify that each post you want to feature has a properly set featured image. Navigate to Dashboard > Appearance > Customize > Featured Slider and ensure the correct source (Posts) is selected. Avoid manually deleting stock images from theme files as this can cause display issues.

4. Slider Not Working on Mobile Devices

Problem: The slider appears on desktop but disappears or malfunctions on mobile devices.

Solution: Check the responsive settings by going to Dashboard > Appearance > Customize > Responsive and ensure the slider option is enabled for mobile devices. Also verify that your images are properly optimized for mobile viewing.

5. Auto-Play/Sliding Function Not Working

Problem: The slider doesn't automatically transition between slides.

Solution: Automatic sliding is a premium feature available only in the Ashe Pro version. The free version requires manual navigation.

6. Slider Navigation Arrows Missing

Problem: Navigation arrows don't appear, especially after updates.

Solution: First, check if this is a responsive design choice—arrows might be hidden on mobile by default. If arrows are missing on all devices, this may be a compatibility issue with WordPress 6.5. Check for theme updates or temporarily use the jQuery Migrate Helper plugin.

7. Slider Appearing on Wrong Pages

Problem: The slider displays on all pages instead of just the homepage.

Solution: Navigate to Dashboard > Appearance > Customize > Featured Slider > Display Slider and select "Front Page" instead of "Front and Blog Pages" or other options.

General Troubleshooting Steps

  1. Clear Caches: Clear your browser cache, WordPress cache, and any CDN caches.
  2. Plugin Conflict Test: Deactivate all plugins temporarily and check if the slider works. Reactivate them one by one to identify conflicts.
  3. Theme Validation: Ensure the Ashe theme is properly activated in Appearance > Themes.
  4. Documentation Check: Consult the Ashe theme documentation for specific slider configuration instructions.

Most slider issues can be resolved through careful configuration in the Customizer and ensuring content meets the theme's requirements. If problems persist after trying these solutions, consider seeking help from the WordPress community forums where other Ashe users may have encountered similar issues.

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