Resolving Hello Elementor and The Events Calendar Plugin Conflicts
Content
Users of the lightweight Hello Elementor theme have reported recurring compatibility issues when using it alongside popular event management plugins from Modern Tribe, specifically The Events Calendar and Event Tickets Plus. This article outlines the common problems and provides the most effective solutions based on community reports and developer responses.
Common Symptoms of the Conflict
The conflict typically manifests in one of several ways when the Hello Elementor theme is active:
- Page Not Found Errors: The attendee registration page fails to load after a ticket purchase, showing a "page not found" error instead of the correct form.
- Styling Issues: The ticket checkout shortcode may display incorrectly, such as showing oversized, unstyled black circles instead of proper loading animations.
- Truncated or Broken Layouts: The main events page (
/events/) can appear without any styling or with a broken, truncated layout.
Why This Conflict Occurs
Hello Elementor is designed as a minimal, performance-focused theme that provides a clean slate for page builders like Elementor. This minimalism means it includes very few default styles or scripts of its own. However, this can sometimes lead to conflicts with plugins that expect certain theme structures, classes, or styles to be present in order to function correctly. The issues described suggest a problem where the plugin's scripts or template routing are not finding the expected hooks or styles from the theme, leading to 404 errors or presentation issues.
Verified Solutions and Workarounds
Solution 1: Official Integration Extension (Recommended)
The most reliable fix is to use the official workaround plugin released by The Events Calendar team. This free extension is specifically designed to resolve the compatibility issues between their plugins and the Hello Elementor theme.
- Download the "Hello Elementor Integration" extension from The Events Calendar's website.
- Install and activate it on your WordPress site.
- Clear any caching on your site (server, plugin, or browser cache).
This extension adds the necessary compatibility layer and has been confirmed by multiple users to resolve the page not found and styling issues.
Solution 2: Custom CSS for Styling Issues
If you are experiencing specific visual glitches, like oversized loading graphics, you can try overriding the problematic styles with custom CSS.
For example, to fix overlarge black circles on a checkout page, you could add the following CSS to Appearance > Customize > Additional CSS:
.tribe-common-c-loader {
max-width: 40px !important;
}
You may need to use your browser's inspector tool to identify the exact CSS classes and elements that need adjustment.
Solution 3: Check for Template Overrides
Some plugins allow you to copy templates to your theme directory to override their default output. Ensure that if you have any template overrides for The Events Calendar or Event Tickets in a previous theme, they have been properly moved and updated to be compatible with Hello Elementor's structure.
Conclusion
The conflict between Hello Elementor and Modern Tribe's plugins is a known issue stemming from the theme's minimalist design. While switching to another theme is a possible workaround, the preferred solution is to use the official integration extension provided by The Events Calendar, which seamlessly resolves the compatibility problems without sacrificing the performance benefits of the Hello Elementor theme.
Related Support Threads Support
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Hello Elementor compatibility issue with Modern Tribe’s Event Tickets Plushttps://wordpress.org/support/topic/hello-elementor-compatibility-issue-with-modern-tribes-event-tickets-plus/
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Problems with theme Hello Elementor and ticket pluginhttps://wordpress.org/support/topic/problems-with-theme-hello-elementor-and-ticket-plugin/
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Event Ticket Plus bug compabilityhttps://wordpress.org/support/topic/event-ticket-plus-bug-compability/
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Issue with Event Tickets plus still unresolvedhttps://wordpress.org/support/topic/issue-with-event-tickets-plus-still-unresolved/
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Uncaught Error: Your focus-trap must have at least one container with at least ohttps://wordpress.org/support/topic/uncaught-error-your-focus-trap-must-have-at-least-one-container-with-at-least-o/
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Hello Elementor theme seems incompatible with The Events Calendar pluginhttps://wordpress.org/support/topic/hello-elementor-theme-seems-incompatible-with-the-events-calendar-plugin/