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Resolving 'Error: Error' in Elementor Theme Builder with Royal Elementor Addons

96 threads Sep 9, 2025 Plugin → Royal elementor addons and templates

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Many users of the Royal Elementor Addons plugin have reported encountering a frustrating and vague 'Error: Error' message when trying to access the native Elementor Theme Builder. This issue typically arises after a plugin or core software update and can halt website development. This guide explains the likely cause and provides the most common troubleshooting steps to resolve the conflict.

Understanding the Problem

This error is a classic symptom of a plugin conflict. The 'Royal Elementor Addons and Templates' plugin extends Elementor's functionality, including its own Theme Builder interface. Occasionally, an update to either Elementor, Elementor Pro, WordPress, or the Royal Addons plugin itself can create a temporary incompatibility. This conflict specifically prevents the native Elementor Theme Builder from loading correctly, often while the Royal Addons' theme builder remains accessible. The error is generic because the underlying cause is usually a PHP warning or notice that disrupts the JavaScript required to load the Theme Builder interface.

Most Common Solutions

Before proceeding, it is highly recommended to create a full backup of your website (files and database). This allows you to safely restore your site if anything goes wrong during troubleshooting.

  1. Update Everything: This is the first and most crucial step. Ensure all your software is updated to the latest version:
    • WordPress
    • Elementor
    • Elementor Pro
    • Royal Elementor Addons (Free)
    • Royal Elementor Addons Pro (if applicable)
    As seen in the support threads, the Royal Addons team often resolves such conflicts in subsequent updates. For example, a similar issue with a sticky header was fixed in version 1.3.73.
  2. Clear All Caches: Cached files can serve old, broken code even after an update. Clear:
    • Your WordPress caching plugin (e.g., WP Rocket, W3 Total Cache)
    • Server-level cache (contact your hosting provider if unsure)
    • Your browser cache
  3. Conflict Test: If updating does not work, a theme or plugin conflict is likely.
    1. Temporarily switch your theme to a default WordPress theme like Twenty Twenty-Four.
    2. Deactivate all plugins except for Elementor, Elementor Pro, and Royal Elementor Addons.
    3. Check if the Theme Builder error is resolved.
    4. If it is, reactivate your plugins one-by-one, checking the Theme Builder after each activation, to identify the conflicting software.
    5. Finally, reactivate your original theme to test it.

What to Do If the Problem Persists

If the error continues after following all the steps above, the issue may be more complex and require deeper investigation. The 'Royal Elementor Addons and Templates' support team frequently requests specific diagnostic data to replicate and fix these issues. You can gather this information yourself:

  1. Navigate to Tools > Site Health > Info.
  2. Click the 'Copy site info to clipboard' button.
  3. This copies a detailed system report including PHP version, active plugins, and theme data.

This information is vital for support teams or community forums to understand your unique environment and provide a targeted solution.

Conclusion

The 'Error: Error' message in the Elementor Theme Builder when using Royal Addons is almost always solvable. The process typically involves ensuring all software is fully updated and eliminating conflicts with other themes or plugins. By methodically working through these steps, you can usually restore functionality and get back to building your website.

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