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Resolving Common Issues After Updating Premium Addons for Elementor

31 threads Sep 10, 2025 Plugin → Premium addons for elementor

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Updates to the Premium Addons for Elementor plugin are designed to bring new features and improvements, but occasionally they can introduce unexpected issues on your WordPress site. Based on community reports, this guide covers the most common problems and their solutions.

Common Post-Update Issues and Their Fixes

1. White Screen or Critical Error (Fatal Error)

This is one of the most alarming issues, where a site becomes completely inaccessible or displays a blank white screen.

Why it happens: This is often caused by a conflict with another plugin, an outdated version of Elementor, or a server environment that doesn't meet the plugin's requirements (e.g., insufficient PHP memory).

How to fix it:

  • Immediate Rollback: If your site crashes, access your site via FTP/SFTP or your hosting file manager. Navigate to wp-content/plugins/ and rename the premium-addons-for-elementor folder. This will deactivate the plugin and should restore access to your site. You can then use the plugin's built-in version control to reinstall a previous, stable version.
  • Check for Conflicts: Deactivate other plugins one by one to identify if a conflict is causing the issue.
  • Update Elementor: Ensure your Elementor plugin is updated to the latest version, as outdated core plugins can cause conflicts.
  • Check Server Limits: Contact your hosting provider to ensure your PHP memory limit is sufficient (a common recommendation is 256M or higher).

2. 404 Error for CSS/JS Files

Your site may look broken because certain styles or scripts fail to load, resulting in a 404 "Not Found" error in the browser's console for files like pa-frontend-XXXXX.min.css.

Why it happens: This is frequently related to the "Dynamic Assets" feature, which can sometimes fail to regenerate or load files correctly after an update.

How to fix it:

  • Navigate to your WordPress Dashboard -> Premium Addons -> Widgets & Add-ons tab.
  • Find the Dynamic Assets option and disable it.
  • Save changes and clear your site and browser cache.

3. Specific Widgets Stop Working

Widgets like Premium Maps, Google Reviews, or Testimonials might break or not display after an update.

Why it happens: Updates can include changes to code or external library dependencies (like Font Awesome) that existing widget settings don't automatically account for.

How to fix it:

  • Update Font Awesome: If icon-related widgets are broken, ensure Elementor's Font Awesome is updated. Go to Elementor -> Settings -> Advanced and enable "Load Font Awesome 4 Support" for backward compatibility.
  • Check for Known Issues: The Premium Addons for Elementor team is often aware of bugs introduced in new versions and releases patches quickly. Check the plugin's changelog or support forums to see if your issue is a known bug with a fix on the way.
  • Clear Caches: Always clear your site cache (from your caching plugin) and your browser cache after any update.

4. The Rollback Feature is Not Working

If the built-in version control fails, you cannot easily revert to a previous version.

How to fix it:

  • Manual Rollback: You can manually install an older version. Websites like WordPress.org's plugin repository allow you to download previous versions. Deactivate and delete the current plugin (your settings are safe in the database), then install the older version manually via the "Upload Plugin" feature in your dashboard.

General Best Practices for Updates

  • Use a Staging Site: Always test plugin updates on a staging or development copy of your site before applying them to your live site.
  • Enable Debugging: Temporarily enable WordPress debugging by adding define( 'WP_DEBUG', true ); to your wp-config.php file. This can provide specific error messages that are crucial for troubleshooting. Use the Query Monitor plugin for even more detailed error reporting.
  • Read the Changelog: Before updating, review the plugin's changelog to be aware of any major changes or known issues.

By following these steps, you can quickly diagnose and resolve most issues that arise after updating the Premium Addons for Elementor plugin. If your problem is related to the Pro version, you will need to contact the Premium Addons for Elementor team directly on their website for support, as WordPress.org forum guidelines restrict support for commercial products here.

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