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Resolving Common CookieYes Conflicts with Performance Plugins and Themes

43 threads Sep 9, 2025 Plugin → Cookieyes – cookie banner for cookie consent (easy to setup gdpr/ccpa compliant cookie notice)

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Many WordPress users rely on the 'CookieYes – Cookie Banner for Cookie Consent' plugin to help their sites comply with GDPR and CCPA regulations. However, a frequent issue reported across support forums is that the plugin can sometimes conflict with other elements of a site, such as performance optimization plugins (like WP Rocket or Perfmatters), page builders (like Divi or Breakdance), or specific scripts (like Slider Revolution or Facebook Pixel), causing broken functionality, blocked content, or slow loading times.

This guide will walk you through the most common causes of these conflicts and the steps you can take to resolve them.

Why Do These Conflicts Happen?

CookieYes works by scanning your site for cookies and then blocking scripts that set non-essential cookies until a user provides consent. The primary causes of conflict are:

  • JavaScript Optimization: Performance plugins often delay, defer, or minify JavaScript to speed up page loads. This can interfere with the CookieYes script's ability to load and function correctly at the very beginning of the page load process.
  • Incorrect Cookie Categorization: Scripts essential for basic site functionality (e.g., a mobile menu or image loading) may be incorrectly categorized as 'Functional', 'Analytical', or 'Other' instead of 'Necessary'. This means they are blocked before consent, breaking the site for users who reject cookies.
  • Incorrect Script URL Patterns: Manually adding a cookie and accidentally using your own website's domain as the Script URL pattern can cause the plugin to block its own scripts or other critical site files.
  • CDN and Caching Conflicts: Services like Cloudflare or other CDNs can sometimes cache or alter the CookieYes script, leading to unexpected behavior.

Common Solutions and Troubleshooting Steps

1. Exclude CookieYes from JavaScript Optimization

This is the most frequently recommended solution for conflicts with caching plugins like WP Rocket, WP Optimize, or Perfmatters. You must prevent these plugins from optimizing the CookieYes script.

  • For WP Rocket: Navigate to your WP Rocket settings. In the 'File Optimization' tab, find the fields for excluding JavaScript files. Add the following exclusion pattern to all relevant fields (Minify, Defer, Delay): client_data/(.*)/script.js Save the changes and clear your site's cache completely.
  • For Other Optimization Plugins: Look for similar exclusion settings in your performance plugin's options. The goal is to ensure the script from cdn-cookieyes.com is never delayed, deferred, or minified.

2. Audit and Correct Your Cookie Categories

If specific site features (videos, menus, sliders) break when cookies are rejected, a necessary script is likely being blocked.

  • Go to your CookieYes dashboard and review your cookie list.
  • Identify cookies and scripts related to the broken functionality. You may need to use your browser's developer console (Network tab) to see which scripts are failing to load when consent is not given.
  • If a script is essential for the site's core operation (like a mobile navigation menu), it may need to be moved to the Necessary category. Important: Before doing this, ensure the script does not collect personal data, as moving tracking scripts to 'Necessary' may violate privacy laws.
  • A common mistake is adding your own domain URL (e.g., yourwebsite.com) as a script pattern, which can block vast portions of your own site. Avoid this and use more specific patterns.

3. Check for Double Implementation

As seen in the sample threads, implementing the CookieYes script both via the WordPress plugin and another method like Google Tag Manager (GTM) can cause conflicts. You should use only one method.

4. Handle Conflicts with Page Builders

If you experience issues while editing with a page builder like Breakdance or Divi, try disabling the CookieYes plugin while in the editing environment, as it may be blocking scripts the builder needs to render correctly. Remember to reactivate it afterward.

When to Seek Further Help

If these steps do not resolve your issue, the problem may be more complex. When seeking help on community forums, be prepared to provide:

  • Your website URL.
  • The exact nature of the problem (e.g., 'Slider Revolution does not load').
  • A list of your active plugins, especially caching and performance tools.
  • Any error messages visible in your browser's console (F12).

By systematically working through these common conflict areas, you can often resolve issues with the CookieYes plugin and ensure your site remains both compliant and fully functional for all visitors.

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