Resolving Common Admin Issues After Facebook for WooCommerce Updates
Content
Many WooCommerce store managers rely on the Facebook for WooCommerce plugin to sync their products. However, recent updates have introduced a range of frustrating bugs that break core administrative functions. This guide compiles the most common issues and their verified workarounds, based on extensive community reports.
Common Symptoms and Their Causes
After updating the Facebook for WooCommerce plugin, users frequently report one or more of the following problems in their WordPress admin area:
- Bulk Edit Failures: The bulk edit actions for products and variations fail to save changes. This is a long-standing issue that the plugin's development team has acknowledged and is investigating.
- Product Editor Malfunctions: Clicking the "Update" or "Publish" button does nothing, specific product data tabs fail to load, or the entire product edit page becomes unresponsive or blank.
- Critical Errors: The dreaded "There has been a critical error on this website" message appears when trying to access product pages, order details, or other admin sections.
- Memory Exhaustion: The plugin consumes excessive server memory, leading to "Allowed memory size exhausted" errors, especially on sites with many products.
- Conflicts with Composite Products: Plugins like WooCommerce Product Bundles or Composite Products become impossible to edit or save when Facebook for WooCommerce is active.
- Admin Redirects: Using search or filter functions on the products page incorrectly redirects to a different admin screen.
The root cause is typically a conflict between the plugin's code and other elements of the WordPress environment, often triggered by a specific update. Common conflict points include other plugins that modify product data, specific themes, and the use of shortcodes within product descriptions.
Step-by-Step Troubleshooting Guide
If you are experiencing any of these issues, follow these steps to identify and resolve the conflict.
Step 1: Confirm the Plugin is the Cause
The first step is always to confirm that Facebook for WooCommerce is the source of the problem. Temporarily deactivate the plugin via your WordPress admin (Plugins > Installed Plugins). If the admin functions return to normal, you have confirmed the plugin is involved.
Step 2: Roll Back to a Stable Version (Recommended Workaround)
Since many issues are introduced in specific updates, the most reliable immediate fix is to revert to a previous, stable version of the plugin. Version 3.2.10 is frequently cited by users as a stable build before many of these bugs appeared.
You can roll back manually by deleting the current version and installing an older one from the WordPress plugin repository archives, or by using a plugin like WP Rollback. Always back up your site before performing a rollback.
Step 3: Check for a Official Fix
Before spending more time troubleshooting, check the plugin's official changelog or support forums to see if a new update has been released that addresses your specific issue. The development team is actively working on fixes for known problems like bulk edit failures.
Step 4: Isolate the Conflict
If you must use the latest version, you need to find the specific conflict. This process involves testing with a default setup.
- Switch to a Default Theme: Temporarily switch your theme to a WordPress default theme like Twenty Twenty-Four or Storefront.
- Disable Other Plugins: Deactivate all plugins except for WooCommerce and Facebook for WooCommerce.
- Test: Check if the problem persists. If it is resolved, the conflict is with your theme or another plugin.
- Re-enable Gradually: Reactivate your theme and other plugins one by one, testing after each activation, until the problem returns. The last item you activated is the source of the conflict.
Step 5: Investigate Shortcodes
As identified in one detailed bug report, a known conflict occurs if you have shortcodes in your product description. The plugin executes these shortcodes in the admin area, which can break the page. If possible, temporarily remove shortcodes from product descriptions to see if it resolves editing issues.
Step 6: Increase PHP Memory Limit
For "memory exhausted" errors, increasing your PHP memory limit may serve as a temporary bandage. You can often do this by editing your wp-config.php file and adding the line: define('WP_MEMORY_LIMIT', '512M');. However, this does not address the plugin's inefficient memory usage.
Conclusion
The conflicts caused by Facebook for WooCommerce updates are widespread and disruptive. The single most effective action is to roll back to version 3.2.10 until a fixed version is confirmed. For those who cannot roll back, methodical conflict testing is required. The plugin's development team is aware of these core issues, and users should monitor official channels for patches.
When reporting issues, be prepared to provide your System Status Report (found in WooCommerce > Status) and any relevant error logs from WooCommerce > Status > Logs to help support teams diagnose the problem faster.
Related Support Threads Support
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nEW UPDATE GIVING ERRORShttps://wordpress.org/support/topic/new-update-giving-errors/
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Update 3.4.8 is breaking WC Product Bundleshttps://wordpress.org/support/topic/update-3-4-8-is-breaking-wc-product-bundles/
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Product Description Box gets non editable & Short description failshttps://wordpress.org/support/topic/product-description-box-gets-non-editable-short-description-fails/
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New plugin update prevents product changeshttps://wordpress.org/support/topic/new-plugin-update-prevents-product-changes/
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Issue in Woo admin product page Bulk actionshttps://wordpress.org/support/topic/issue-in-woo-admin-product-page-bulk-actions/
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wp-admin doesn’t work after updatehttps://wordpress.org/support/topic/wp-admin-doesnt-work-after-update/
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[NSFW] activate gives blank product pagehttps://wordpress.org/support/topic/activate-gives-blank-product-page/
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Breaks Woocommerce UPDATE buttonhttps://wordpress.org/support/topic/breaks-woocommerce-update-button/
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UPDATE BREAKS ADMIN PRODUCT SEARCHhttps://wordpress.org/support/topic/update-breaks-admin-product-search/
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Problem with loading productshttps://wordpress.org/support/topic/problem-with-loading-products/
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Bulk edit sale price on Variable Producthttps://wordpress.org/support/topic/bulk-edit-sale-price-on-variable-product/
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Bulk prices for variations still failing to updatehttps://wordpress.org/support/topic/bulk-prices-for-variations-still-failing-to-update/
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Cannot Add New WooCommerce Productshttps://wordpress.org/support/topic/cannot-add-new-woocommerce-products/
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After re-activating plugin WooCommerce crasheshttps://wordpress.org/support/topic/after-re-activating-plugin-woocommerce-crashes/
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Error creating/editing couponshttps://wordpress.org/support/topic/error-creating-editing-coupons/
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Makes Woocommerce products impossible to edithttps://wordpress.org/support/topic/makes-woocommerce-products-impossible-to-edit/
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Variations Bulk Action not Workinghttps://wordpress.org/support/topic/variations-bulk-action-not-working/
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Bug on product update (if product sync is on)https://wordpress.org/support/topic/bug-on-product-update-if-product-sync-is-on/
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Couldn’t edit a product and then critical errorhttps://wordpress.org/support/topic/couldnt-edit-a-product-and-then-critical-error/
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I can’t publish or update producthttps://wordpress.org/support/topic/i-cant-publish-or-update-product-2/
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Bulk actions not workinghttps://wordpress.org/support/topic/bulk-actions-not-working-4/
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New update is giving errorshttps://wordpress.org/support/topic/new-update-is-giving-errors/
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Update 3.4.8 is breaking Composite Productshttps://wordpress.org/support/topic/update-3-4-8-is-breaking-composite-products/
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DO NOT UPDATE! Breaks Mobile Menu and Searchhttps://wordpress.org/support/topic/do-not-update-breaks-mobile-menu-and-search/
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Breaks woocommerce product editor (block editor enabled)https://wordpress.org/support/topic/breaks-woocommerce-product-block-editor-when-using-custom-blocks/
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Allowed memory size of x bytes exhaustedhttps://wordpress.org/support/topic/allowed-memory-size-of-x-bytes-exhausted-2/