How to Fix Persistent 'Untested' Warnings in Facebook for WooCommerce
Content
If you manage a WooCommerce store integrated with Facebook, you've likely encountered persistent admin notifications stating that your plugin version is "untested" with your current WooCommerce or WordPress version. These messages are designed to inform you of potential compatibility issues but often become a nuisance when they cannot be permanently dismissed and reappear on every page load.
Why This Happens
This behavior is a known characteristic of the Facebook for WooCommerce plugin. The plugin uses a compatibility checking system that flags when its version number has not been officially tested and marked as compatible with the latest releases of WooCommerce or WordPress. The "Ignore" or "Dismiss" button for these warnings is often tied to a temporary URL parameter, meaning the dismissal is not saved permanently. As soon as you navigate to a different admin page, the check runs again, and the warning reappears.
Common Solutions and Workarounds
1. Wait for an Official Plugin Update
The most straightforward solution is to wait for the Facebook for WooCommerce development team to release an update. These updates routinely include updated compatibility information, which automatically resolves the warning messages. As seen in multiple support threads, the team is aware of the issue and typically releases compatibility updates within a few weeks of a new WooCommerce or WordPress release.
2. Manually Update the Plugin (If Available)
Check your WordPress admin dashboard for an available update to the Facebook for WooCommerce plugin. Once a new version is released, simply updating the plugin is the recommended way to clear the compatibility flags and remove the notices.
3. Understand the Meaning of "Untested"
It's important to note that an "untested" warning does not necessarily mean the plugin is broken or incompatible. In many cases, as confirmed by support responses, the plugin continues to function correctly with newer software versions. The warning is a procedural notice that appears until the development team completes its formal testing cycle and updates the plugin's metadata.
4. Advanced: Code Modification (Use with Caution)
Warning: This is an advanced solution. Always create a full backup of your site and use a staging environment before modifying any plugin code. Some users have found a workaround by directly modifying the plugin file responsible for the compatibility checks. The file is typically found at:
/facebook-for-woocommerce/vendor/woocommerce/grow/src/Checks/WCCompatibility.php
Modifying the get_latest_wc_versions() function to return your current version can trick the plugin into thinking it is compatible. However, this is a temporary hack and will be overwritten the next time the plugin updates. This method is not recommended for most users.
When to Be Concerned
While "untested" warnings are usually just an annoyance, you should pay close attention to your site's functionality after any core update. Test critical processes like product syncing, catalog updates, and checkout. If you experience actual functionality issues, the problem may be more serious than a simple compatibility flag.
For most users, patiently waiting for the next plugin update is the safest and most effective course of action to resolve these persistent admin notices.
Related Support Threads Support
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Persistent Compatibility Notifications – Not Disappearing After Being Ignoredhttps://wordpress.org/support/topic/persistent-compatibility-notifications-not-disappearing-after-being-ignored/
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Woocommerce 10.0https://wordpress.org/support/topic/woocommerce-10-0/
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Woocommerce Updatehttps://wordpress.org/support/topic/woocommerce-update-27/
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Updatehttps://wordpress.org/support/topic/update-717/
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Facebook for WooCommerce – version 3.4.7 is untested with WooCommerce 9.8.3.https://wordpress.org/support/topic/facebook-for-woocommerce-version-3-4-7-is-untested-with-woocommerce-9-8-3/
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What is the Future of this Product?https://wordpress.org/support/topic/what-is-the-future-of-this-product/
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Updated to Version 3.3.5 w/ WooCommerce 9.6.2 – FB & Insta shops not showinghttps://wordpress.org/support/topic/updated-to-version-3-3-5-w-woocommerce-9-6-2-fb-insta-shops-not-showing/
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Facebook for WooCommerce – 3.4.6 is untested with WordPress 6.8.https://wordpress.org/support/topic/facebook-for-woocommerce-3-4-6-is-untested-with-wordpress-6-8/
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Compatible with wc 6.5.1 and wp 6.0?https://wordpress.org/support/topic/compatible-with-wc-6-5-1-and-wp-6-0/
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Compatibility with woocommerce 9.3.1https://wordpress.org/support/topic/compatibility-with-woocommerce-9-3-1/
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Warning on all admin pageshttps://wordpress.org/support/topic/warning-on-all-admin-pages-2/
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Compatibility with WordPress 6.0.1https://wordpress.org/support/topic/compatibility-with-wordpress-6-0-1-2/
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Version 3.5.2 is untested with WooCommerce 9.9.3.https://wordpress.org/support/topic/version-3-5-2-is-untested-with-woocommerce-9-9-3/
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Compatibility Issue: Facebook for WooCommerce 3.4.1 with WooCommerce 9.7.1https://wordpress.org/support/topic/compatibility-issue-facebook-for-woocommerce-3-4-1-with-woocommerce-9-7-1/
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Facebook for WooCommerce – version 3.3.1 is untested with WooCommerce 9.5.2.https://wordpress.org/support/topic/facebook-for-woocommerce-version-3-3-1-is-untested-with-woocommerce-9-5-2/
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Important Update: Facebook Graph API v13 Deprecation and Required Plugin Updatehttps://wordpress.org/support/topic/important-update-facebook-graph-api-v13-deprecation-and-required-plugin-update/
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Untested with woocomerce 9.8.1 and wordpress 6.8https://wordpress.org/support/topic/untested-with-woocomerce-9-8-1-and-wordpress-6-8/
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Facebook for WooCommerce – version 3.4.1 is untested with WooCommerce 9.7.0.https://wordpress.org/support/topic/facebook-for-woocommerce-version-3-4-1-is-untested-with-woocommerce-9-7-0/
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incompatibility with woocommerce 9.7.1https://wordpress.org/support/topic/incompatibility-with-woocommerce-9-7-1/
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Discontinue support for WooCommerce 8.9https://wordpress.org/support/topic/discontinue-support-for-woocommerce-8-9/
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Facebook Update Failedhttps://wordpress.org/support/topic/facebook-update-failed/